Remote Scheduling Specialist 3073006 I.Html

Assisting with scheduling medical appointments and coordinating transportation, the full-time Remote Scheduling Specialist will manage in-house and external physician appointments, handle customer service issues, and ensure accurate documentation for participants.

##### Key responsibilities

Schedule specialty and medical appointments for participants, including verification calls and rescheduling as needed

Document all interactions and updates in participants' charts, ensuring accurate information is maintained

Communicate effectively with participants to relay appointment information and address any inquiries or grievances

##### Required qualifications

Associate degree preferred or equivalent relevant experience in a call center environment

1-2 years of experience in customer service, quality, or auditing roles

Bilingual in Spanish and English

Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook

Able to pass a typing test with a minimum of 40 WPM