Senior Analyst Digital Enablement 3065633 I.Html

Supporting regional business users in adopting and optimizing Advisory Technology platforms, the full-time Senior Analyst, Digital Enablement will provide technical support, user training, and coordination for onboarding and platform engagement in a fully remote setting.

##### Key responsibilities

Serve as the first line of support for business users, triaging and resolving issues related to Advisory technology platforms

Lead onboarding and training sessions for new broker teams, ensuring successful adoption and alignment with processes

Collaborate with cross-functional teams to provide feedback, support testing for releases, and communicate updates to users

##### Required qualifications

2+ years of experience in technology enablement, operations, support, or a similar function

Bachelor's degree or equivalent experience

Strong organizational skills with the ability to manage multiple priorities in a dynamic environment

Aptitude for problem-solving and learning new tools quickly

Willingness to work flexible hours and travel as needed for in-market rollouts or office presence