Senior Analyst Digital Enablement 3065633 I.Html
Job Description
Supporting regional business users in adopting and optimizing Advisory Technology platforms, the full-time Senior Analyst, Digital Enablement will provide technical support, user training, and coordination for onboarding and platform engagement in a fully remote setting.
##### Key responsibilities
Serve as the first line of support for business users, triaging and resolving issues related to Advisory technology platforms
Lead onboarding and training sessions for new broker teams, ensuring successful adoption and alignment with processes
Collaborate with cross-functional teams to provide feedback, support testing for releases, and communicate updates to users
##### Required qualifications
2+ years of experience in technology enablement, operations, support, or a similar function
Bachelor's degree or equivalent experience
Strong organizational skills with the ability to manage multiple priorities in a dynamic environment
Aptitude for problem-solving and learning new tools quickly
Willingness to work flexible hours and travel as needed for in-market rollouts or office presence
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