Senior Product Content Coordinator

Brown Thomas Arnotts are seeking a highly organised & self-motivated individual to join the Enrichment Team as Senior Product Content Coordinator on a maternity cover contract. In this role, you will be responsible for leading the Fashion & Beauty divisions, working collaboratively with cross-functional teams to ensure the timely, accurate, & efficient upload, publication, & ongoing management of product content across the Brown Thomas and Arnotts websites.

In this role, you will also provide line management for two direct reports, and play a key role in driving operational efficiency, maintaining high standards of product data quality, & contributing to the successful execution of business strategy across your areas of responsibility.

Key Responsibilities

• Report to the Product Content Manager, supporting the delivery of departmental objectives and business priorities
• Work closely with Buying & Merchandising teams to track new product launches & ensure an efficient & successful journey from product creation to website publication
• Take ownership of product enrichment activities across the assigned divisions, ensuring products are published accurately, consistently, & within agreed timeframes
• Manage communication with supplier brands to obtain product imagery, copy, & legislation content required for publication
• Oversee the efficient management & tracking of product data throughout the enrichment process, ensuring visibility & accountability across all stages
• Manage congruency reporting & communicate findings to relevant stakeholders, ensuring data accuracy & consistency across systems
• Ensure accuracy of product categorisation, attributes, refinements, & product detail.
• Oversee the upload, processing, quality assurance, & publication of product imagery & copy, ensuring all assets meet company specifications & brand standards
• Coordinate the successful delivery of seasonal launches & key trading initiatives
• Monitor & drive performance against Speed to Site targets, identifying & addressing any risks to delivery
• Stay informed of product legislation requirements & deliver essential details to site in line with product type
• Prioritise urgent & high-profile product uploads, ensuring clear communication & effective management of priority workflows

Key Competencies

• Highly organised, with the ability to manage multiple priorities effectively
• Exceptional attention to detail & commitment to accuracy
• Demonstrates a proactive approach to process enhancement & continuous improvement
• Proficient in eCommerce database platforms, Microsoft Excel, and Adobe Photoshop
• Strong reporting & data management skills
• Strong interpersonal & communication skills
• Self-motivated, using initiative & sound judgement to resolve issues Excellent written & verbal communication skills
• Strong problem-solving skills and the ability to make informed decisions
• Basic understanding of merchandising principles & search optimization