Senior Specialist, Digital Merchandising - Circle K

Job Description

This role of Senior Specialist Digital Merchandising is part of the Digital Merchandising team within the broader digital organization and is responsible for driving best-in-class execution and optimization of digital merchandising across in-store, mobile/web, and third-party marketplace/delivery platforms. The Senior Specialist Digital Merchandising ensures customers accurate, consistent, and high-performing digital experiences by ensuring end-to-end item and content execution, quality assurance, and performance monitoring—translating insights into actions that improve conversion and customer experience.

Essential Duties

• This position includes, but is not limited to, the following essential job duties, responsibilities, and requirements:
• Digital Merchandising Execution (Web/App/Third-Party)
• Quality Assurance, Accuracy & Customer Experience Standards
• Performance Monitoring & Insight Generation
• Cross-Functional Partnership & Stakeholder Enablement
• Marketplace & Catalog Operations (Delivery and Third-Party Platforms)
• Process Improvement, Documentation & Operational Governance
• Operational Ownership & Business Support
• Job Requirements
• Required Qualifications
• Bachelor’s degree in Marketing, Business, or related field.
• 3+ years of experience in digital merchandising, eCommerce operations, marketing operations, retail, or a related field.
• Demonstrated ability to execute accurately across multiple platforms and systems with strong attention to detail.
• Strong organizational and project management skills; ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong written and verbal communication skills, including the ability to communicate status, risks, and outcomes to cross-functional partners.
• Proven problem-solving ability and ownership mindset, with a track record of driving issues through resolution.

Preferred Qualifications

• Experience working in a multi-platform retail environment (web/app plus third-party marketplace/delivery platforms).
• Familiarity with DoorDash, Uber Eats, Instacart, or other marketplace tools and dashboards, including catalog maintenance and collection management.
• Experience with CMS, PIM, catalog management, product setup systems, or digital publishing tools.
• Intermediate to advanced proficiency in Microsoft Excel and PowerPoint; familiarity with digital performance reporting and KPI interpretation.
• Experience partnering with creative teams or agencies on asset and copy workflows.