ServiceNow Platform Architect

Responsibilities Include:

Work closely with the Customer platform team to develop ServiceNow roadmap in alignment with Business objectives and Industry trends

Assist in developing standards and practices for maintaining the health of the ServiceNow platform, helps develop standards and practices for maintaining the ServiceNow architecture model

Provide technical guidance in platform development and platform- wide solutions

Ensure we are taking advantage of pre-built capabilities in order to help minimize the amount of customization on the platform, Alignment to out-of-the-box.

Adhere to best practices, check if our architecture and design decisions align with ServiceNow best practices

Migrate between various environments in ServiceNow using Update Sets, XMLs, Cloning, Deployments.

Assesses health (performance, manageability, usability, scalability, upgradability, and security)

Create detailed strategy that is aligned with the client's short- and long-term needs

Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise leverage the capabilities of the ServiceNow platform and integrations with third-party technologies effectively.

Qualifications:

Must Have

13+ years of experience in Solution Architecture and at least 5+ years of ServiceNow Product experience

5+ years of technical experience in ServiceNow ecosystem

At least 2 implementation project experiences, one of which is for large customers.

Strong knowledge of ServiceNow Platform

Experience implementing CMDB and cloud Discovery.

Experience with upgrades, simplification of customizations. Enable rapid upgrades to new features and innovations that drive new value

Ability to work in a consulting & advisory role with customer.

Good to have

Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations.

Experience implementing SAM/HAM and Now Assist

Experience with competition SaaS platform ( BMC, Ivanthi, Jira)

Experience working with Banking Customer

ServiceNow CSA and CAD certification

Strong AI/Gen AI experience

Salary Range: $138,600-$187,500 a year

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Location

Houston, TX

Job Function

CONSULTANCY

Role

Platform Architect

Job Id

412269

Desired Skills

System Architecture Knowledge | ServiceNow

Salary Range

$138,600-$187,500 a year