Specialist, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

• Specialist, Product Management
• Overview
• Mastercard Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.
• The Services global product team is seeking a Product Manager to accelerate the development of the Emerging Products suite of new data, analytics and AI solutions.
• You will work hands-on with data scientists, designers, engineers, and partners to design and build products and solutions supporting external customers
• You will collaborate with fellow product managers and our regional and frontline teams to accelerate growth of the business

Product Management in Services at Mastercard

• Translate a deep understanding of our customers into products and solutions that drive significant customer value
• Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
• Act as connectors to ensure the commercial success of our products by working with regional teams and Sales/Marketing, while ensuring technical success through close partnership with Technology teams
• Drive globally-relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments
• Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs

Role

• Support the management of the product roadmap for Emerging Products solutions
• Execute on the product roadmap in partnership with engineering, data science, and CX teams
• Support regional and frontline teams as a product expert, developing sales enablement materials, providing training, and supporting customer conversations where needed
• Establish and drive product management disciplines across the product lifecycle, e.g., Studio framework, Agile development and product quality, ensuring product readiness across Technology, Delivery, Product and GTM perspectives
• Make creative technical decisions and strong tradeoff decisions to enhance functionality, time to market, and feasibility
• This is an opportunity to work on high-scale solutions with frontier & cutting-edge technologies.

All About You

• Excellent problem-solving, critical thinking and analytical skills
• Action oriented and results oriented, with strong prioritization and project management skills
• Interest in successfully developing and scaling B2B products and solutions, comfort leveraging data, analytics, and AI/ML to create value for customers
• Can communicate effectively and build collaborative working relationships with stakeholders across cross-functional teams from multiple regions

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;

- Ensure the confidentiality and integrity of the information being accessed;

- Report any suspected information security violation or breach, and

- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.