Technical Account Manager 3062510 I.Html

To support strategic partners in the programmatic advertising ecosystem, the full-time Technical Account Manager will maximize customer protection, address invalid traffic concerns, and navigate ad fraud challenges while collaborating cross-functionally and managing sensitive investigations remotely.

##### Key responsibilities

Ensure customer satisfaction and long-term partnership success across assigned accounts

Expand client relationships by serving as the primary contact and building deep partnerships

Provide exceptional customer support and manage escalations for sensitive issues

##### Required qualifications

Prior experience in AdTech, with a strong preference for programmatic advertising experience

Strong investigative and analytical mindset with the ability to review data and identify trends

Experience managing customer-facing escalations and multiple projects simultaneously

Ability to translate complex technical findings into clear communication for customers

Familiarity with analytics and reporting platforms such as SQL, Looker, or similar tools is a plus