Technical Support Intern

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”.

Job Title: Technical Support Intern

Job Type: Internship

Location: London, UK / Hybrid

Ready to kick‑start your career in End User Computing?

We have an exciting opportunity for you – Technical Support Intern!

Careers at TCS: It means more

TCS is a purpose‑led transformation company, built on belief. We do not just help businesses transform through technology. We support them in making a meaningful difference to the people and communities they serve – our clients include some of the biggest brands in the UK and worldwide.

• Build strong relationships with a diverse range of stakeholders.
• Gain access to continuous learning opportunities.
• Work closely with teams across the business to bring solutions to life.

The Role

This internship is ideal for individuals who are passionate about technology, eager to learn, and enthusiastic about helping users resolve technical challenges. You will have the opportunity to develop hands‑on skills across Windows/Mac systems, mobile device management, endpoint security, and modern workplace tools while contributing to a high‑quality user experience.

Key Responsibilities

• OS installation (Windows and macOS).
• Software installation, troubleshooting, and license reconciliation/compliance.
• Hardware installation and upgrades (RAM, SSD, etc.).
• Endpoint security compliance (OS/app patching and updates).
• Preparing laptops for readiness and coordinating delivery with administrators.
• Configuration and troubleshooting of O365 applications.

Your Profile

Essential Skills, Knowledge & Experience

• Analytical and problem‑solving skills.
• Teamworking skills.
• Ability to think logically and strategically.
• Customer service skills.
• Excellent written and verbal communication skills.
• Strong organisation and planning skills.
• Flexibility and adaptability.

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.

You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Next Steps

Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.