Therapeautic Care Worker

Job Introduction

### Therapeutic Childcare Worker

Vacancies in Acle (NR13) and Stalham & Brumstead (NR12), Norfolk

Real relationships. Real change. Work that matters.

Most childcare roles are about shifts and schedules. This one is about being a steady, therapeutic presence in the lives of children who have experienced trauma — using the principles of Dyadic Developmental Practice (DDP) and PACE (playfulness, acceptance, curiosity and empathy) to help them feel safe, understood and ready to thrive. As a Therapeutic Childcare Worker with Clover Childcare Services, part of Silver Birch Care Holdings, you will work shift by shift alongside your Senior TRCW, Assistant Team Manager and Registered Manager to therapeutically re-parent the children in our care.

We are recruiting across our homes in Acle (NR13) and Stalham & Brumstead (NR12). If you are patient, resilient, and committed to giving children the consistency and care they deserve — we want to hear from you.

This post attracts an additional payment of approximately £3,000.00 per annum for sleep-in shifts, and additional hours are often available.

What You'll Own

You will support the emotional, physical and developmental needs of the children in your home, across five key areas:

Therapeutic Care & Relationships

Provide high-quality, day-to-day childcare on a shift basis, assisting the shift lead or Senior TRCW

Use the principles of PACE (playfulness, acceptance, curiosity and empathy) to therapeutically re-parent children

Build a working knowledge of Dyadic Developmental Practice (DDP) and apply it consistently in daily practice

Undertake a keyworker role with children as required, and — where selected by the Therapy Practice Forum — act as an attachment figure in therapy, including completing an Adult Attachment Interview where required

Care Planning, Meetings & Partnership Working

Contribute to children's care plans, their review and implementation

Ensure children's views and wishes are sought and acted upon where appropriate

Attend Statutory Reviews, planning meetings and other childcare meetings as agreed by the Registered Manager, representing the organisation professionally

Develop and maintain positive working relationships with Social Workers, Independent Reviewing Officers, the Virtual School and other placing-authority professionals

Attend and contribute to team meetings, including monthly psychiatry consultations

Where necessary, support children's education, including supporting the delivery of education at home

Records, Practice & Compliance

Keep high-quality records and produce reports within required timeframes

Adhere to Clover Childcare Services' 'Positive Care' policy, including physical measures of control and how to keep children and adults safe

Keep abreast of changes in policy, practice, legislation and research relating to residential childcare

Build a working knowledge of the Children's Homes Regulations 2015 and the Quality Standards

Meet the requirements of the Health & Safety at Work Act 1974, including reporting maintenance issues promptly to a line manager

Deliver services in line with Company policies and procedures, and our commitment to diversity, equal opportunities and quality assurance

Shift Working, Keyworking & Flexibility

Undertake sleep-in duties on a rota basis, including weekends

Work flexibly across 365 days of the year and 7 days a week as required, including bank holidays and Christmas

Adhere to the dress code set out in the staff handbook

Training & Development

Undertake mandatory training, including the Level 3 Diploma in Residential Childcare, legally required within two years of employment for those without an equivalent qualification

Prepare for and engage fully with supervision to get the best out of the process

Undertake other appropriate duties as required by the Directors of Clover Childcare Services Ltd

What We're Looking For

You'll need

• A genuine commitment to safeguarding and promoting the welfare of children and young people
• Patience, resilience and a calm, consistent presence with children who have experienced trauma
• Willingness to work toward, or already hold, a Level 3 Diploma in Residential Childcare
• Strong written communication skills for care plans, records and reports
• The flexibility to work shifts, sleep-ins, weekends and bank holidays on a rota basis
• A team-focused approach and willingness to engage openly in supervision and training

Desirable

Previous experience in a residential childcare, foster care, youth work or similar caring role

Awareness or experience of Dyadic Developmental Practice (DDP), PACE, or other trauma-informed and attachment-focused approaches

A full, clean UK driving licence, given the location of our homes

Working in a Care Environment

This role operates within children's residential homes. You will be required to:

Hold an Enhanced DBS check

Maintain high standards of confidentiality at all times

Demonstrate an awareness of safeguarding responsibilities

Present as calm and professional around vulnerable young people and home staff

These are not optional extras — they are core to how we work.

What We Offer

Build Your Career

Fully funded qualifications, including your Level 3 Diploma, and clear pathways for progression

Ongoing learning and development through structured programmes and hands-on experience

Opportunities to step up, take on responsibility, and grow within the organisation

Feel Supported

24/7 access to confidential support through our Employee Assistance Programme

OnDemand GP access

Private medical insurance

A strong team culture where people support each other day-to-day

Work That Works for You

28 days holiday (inclusive of bank holidays), increasing with service

Celebrate your birthday!

Wellbeing days to support staff when needed

Sick pay

Cycle to work scheme

Discounted or free food, and employee discount schemes

On-site parking (where available)

Be Part of Something Bigger

Opportunities to get involved in our international projects, including trips to Tanzania supporting local communities

A values-led organisation focused on making a genuine difference — not just commercially, but socially

The Essentials

Pension with NEST

Access to discounts via Sage Employee Benefits and Blue Light Card

Employee referral bonus scheme

Long service recognition awards

Relaxed dress code (subject to home requirements)

Pay & Job Details

Pay: £26,364.00–£29,304.60 per year, depending on experience and qualification, plus approximately £3,000.00 per annum for sleep-in shifts

Job Types: Full-time, Part-time, Permanent

* Work Location: In person — no remote working

About Silver Birch Care (Holdings) Limited

Silver Birch Care Holdings is a leading provider of high-quality education, supported accommodation, residential care, and specialist support for children and young people aged 5 to 25 across the UK.

We are a family owned provider, driven by our commitment to care. This makes us different from other organisations in the sector. Because we are not owned by venture capital investors or corporate shareholders, we reinvest any surplus funds into our services and support charities around the world.

Through our family of services — including Silver Birch Care, Silver Birch Care (Residential Services), The Beeches, Benecare, and Clover Childcare Services, alongside our two independent specialist schools — we operate more than 60 children's homes and supported living services across London, Peterborough, Northampton, Kent, and Norfolk.

We are proud that Clover Childcare Services is the UK's first Dyadic Developmental Practice (DDP) Residential Certified Organisation, reflecting our strong commitment to trauma-informed and attachment-focused care.

Working in partnership with over 60 local authorities, we support children and young people to overcome challenges, celebrate their achievements, and build the skills they need to live safe, happy, and fulfilling lives. Our experienced and dedicated teams nurture every individual, ensuring they feel safe, supported, and valued.

Safeguarding

Silver Birch Care Holdings is dedicated to safeguarding and promoting the welfare and well-being of children and young people. Appointments are made subject to the satisfactory completion of safer recruitment employment checks in line with Ofsted regulations. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained.