Train Attendant - KiwiRail Commuter - HML to AKL
Job Description
Company description
KiwiRail Ltd
Job description
He kōrero mō mātou | About us:
Great Journeys New Zealand (GJNZ) operate some of New Zealand's most iconic Tourism and Interregional commuter services experiences - the Te Huia, Northern Explorer, TranzAlpine, Coastal Pacific and Capital Connections trains.
This is a Hamilton based role servicing the Te Huia from Hamilton to Auckland.
He whakamārama mō te tūranga mahi | About the role:
As a Train Attendant, you will love to travel and ensure that all customers enjoy an outstanding experience while travelling on our services. You will welcome, connect with and greet customers in a courteous, professional, and willing manner. Your daily duties will involve delivering a first-rate food and beverage service, cleaning duties, luggage handling and carrying out all cash handling and transactions in line with policies and procedures as required.
You will need a full NZ Driver's License.
No two days is the same.
Working in a team environment to achieve the common goal of exceptional customer experience, safety and wellbeing.
Multitask and problem solve on the fly.
At the end of your shift, that is where your working day ends.
Ngā pukenga e rapu nei mātou | What you will bring:
Previous hospitality and customer service experience is ideal
A high standard of personal presentation and grooming
Great communication skills to connect and have conversations with people from all walks of life
Have good health, be fit, active and capable lifting heavy luggage
A positive, can-do attitude to happily go the extra mile for customers
Full NZ Driver's License
Nōu te rourou | What's in it for you:
4 weeks Annual Leave
Uniform and Training provided
Discounted health insurance for you and the whanau
Enjoy our Scenic trains and Interislander with discounted travel privileges
NZ Railways Staff Welfare trust - enjoy access to holiday homes across NZ & Australia
Feel supported through our multiple networks and mentoring programmes
* Ongoing training and development
Kua rite, kia rite | Ready to Make a Difference?
Our people are everything. That's why KiwiRail is committed to an inclusive, flexible, and supportive workplace where everyone can feel valued, respected, and have equal opportunities to succeed. We encourage applications from people of all ages, genders, sexual orientation, personalities, ethnicities, abilities, and cultures.
Me pēhea te tuku tono | How to Apply
Submit your CV and cover letter online. If you're a current KiwiRail employee, please apply using your internal profile.
Rā aukati | Applications close: 1 November 2026 (unless filled sooner)
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