Transport Operations Manager

Are you an experienced Operations or Transport Manager that wants to play an integral role in one of Queenstown’s largest tourism businesses?

About the role:

NZSki operate Coronet Peak and The Remarkables in Queenstown and Mt Hutt in Canterbury. Our Queenstown Transport team is over 60 strong in winter and can operate over 30 buses a day in peak periods, providing over 100,000 guest trips every winter season. We have one of the largest 4WD passenger fleets in NZ.

This role offers the opportunity to really make your mark in shaping the direction of the transport business unit, as we look towards ongoing growth and how we best adapt our transport products to service demand. The Transport Operations Manager is accountable for the recruitment and training of staff, preparing and managing workforce plans, and overseeing the transport workshop.

About You:

You will be an experienced people manager, and highly capable of overseeing day to day operations, optimising fleet usage and reliability, analysing and managing costs, as well as developing and reporting against annual business plans. You will also manage our fleet workshop which services both NZSki and other Trojan Group owned companies. Over summer you will be tasked to grow our transport charter business and manage the delivery of transport services for our sister company, Ultimate Hikes. You will develop collaborative relationships with our ski area teams and external stakeholders to support our customers to get to where they want to be.

What skills or experience are we looking for?

Proven experience managing an operations team with a strong focus on safe operating procedures and customer experience.

Confident leading a diverse group of people.

Strong collaborator with the ability to build and maintain effective working relationships.

Capable of understanding a P&L and how to manage operational costs to meet targets.

Highly organised and able to juggle competing priorities.

Demonstrated ability to think strategically and plan ahead.

Full and clean NZ Drivers licence essential as well as ability to obtain a P endorsement.

Class 2 and 4 licences preferred - support can be given towards these if needed.

During the winter season (June – October) you may be required to work early or late and some weekend days as agreed, in return we can offer you greater flexibility outside the winter season.

If you can match your skills and experience to what we’ve outlined above, we would love to hear from you!

As Kaitiaki of the mountains we have an enduring commitment to our environment, people, and communities to ensure they benefit from our presence and as proud supporters of Winter Pride we’ve pledged to continue to provide a working environment that embraces and values diversity and inclusion.

Uniform for all roles is provided (just bring your own base layers)

A few other reasons to join our Coronet Peak, The Remarkables and Mt Hutt crew:

3 Peak winter season pass (Full Time crew)

Discounted day passes at other ski areas

Transport to/from mountains.

Fantastic wellbeing support for all staff

Nutritional hot crew meals each day (Discounted)

Discounts at many local eateries, bars, breweries and retail outlets

Discounts on mountain

Regularly organised social activities off mountain

Cool recognition programmes with prizes

Earn and learn – free ski lessons (Full Time crew)