Volunteer and Foster Administrator / Southern

Permanent | Full-time | Tuesday–Saturday, 8.00am–4.30pm | South Island | Hybrid

Help shape how SPCA supports its volunteers and fosterers across the South Island as our Volunteer and Foster Administrator. You’ll manage the systems, processes and day-to-day coordination that keep our volunteer and foster programmes running well, while working with Centres across the South Island to improve the experience from application and onboarding through to training, engagement and retention.

This is a varied role within our National Volunteer and Foster team, with the opportunity to influence how we work nationally while staying closely connected to our Centre teams and the people who give their time to help animals.

WHAT YOU'LL DO

Reporting to the Volunteer and Foster Lead, you’ll be a key member of the National Volunteer and Foster team. You’ll work across SPCA Centres throughout the South Island, supporting Centre teams, volunteers and fosterers while helping maintain consistent national standards and processes.

Your role will include:

Maintain the systems, records and processes that support volunteers and fosterers, including intake, training, engagement, reporting and tracking.

Process and progress applications, conduct interviews, coordinate inductions and training, and help ensure volunteers have the information and resources they need to succeed.

Work closely with Centre teams, volunteers and fosterers to provide timely, practical support and keep activities, shifts, appointments, training and events organised.

Identify opportunities to make volunteer and foster processes more consistent, efficient and effective, and contribute to national projects that improve collaboration and community outreach.

Maintain accurate information, complete reporting, support audits and surveys, and use data to identify trends and opportunities to improve the volunteer and foster experience.

Help create and maintain standardised guides, training materials, processes and other resources used by Centre teams, volunteers and fosterers.

Manage competing priorities, respond to calls and enquiries, maintain foster supplies and ensure administration is completed accurately and on time.

To find out more, click here to view the Position Description

You’ll bring:

Experience working with volunteers and/or foster programmes

Strong administration and coordination skills, with excellent attention to detail

Confidence working with databases, Microsoft Office and digital systems

Clear and confident communication skills across a range of audiences

Strong organisation and time management skills

The ability to manage multiple priorities and adapt when things change

A practical, solutions-focused approach and an interest in improving processes

Professionalism, empathy and resilience when dealing with challenging situations

A reliable and collaborative approach

A full, clean driver licence

Experience or a qualification in animal care, administration, communications or a related field would be advantageous.

SPCA PURRRKS

We want our people to feel supported both at work and outside of it. Our benefits include:

Birthday leave – a paid day off to celebrate your birthday

Pet insurance and retail discounts

24/7 confidential wellness support

Learning and development opportunities

The opportunity to contribute to work that directly improves the lives of animals across Aotearoa

HOW TO APPLY

If this sounds like the role for you, click Apply Now and complete our simple online application process. Applications may be reviewed as they are received, so we encourage you to apply early.

We have a diverse, inclusive and values driven culture at SPCA. We value a diverse work environment because teams are stronger with different perspectives and experiences, so we welcome people from all walks of life to apply. All applicants must possess the legal right to work in New Zealand, either as a New Zealand or Australian Citizen or by holding a valid working visa.