Academic Casework Manager

### **Description**

The Academic Casework Manager is a newly created role and will be key in establishing and developing the team and delivering effective academic casework management, primarily relating to academic integrity and academic appeal processes. The post is central to creating a professional, compliant, and student‑focused casework service that meets regulatory requirements and mitigates institutional risk.

### **About the Role**

The Academic Casework Manager will primarily oversee academic integrity and appeals, with involvement in complaints and disciplinary matters as needed.

Additionally, the role holder will

• Coordinate, line manage and train staff involved in casework, ensuring consistency and high service standards, and acts as the University’s subject‑matter expert and advocate for student academic casework processes, representing the institution internally and externally
• Develop and deliver academic casework focussed training for staff and students
• Will be a key stakeholder in identifying and analysing trends in academic student casework (particularly appeals and academic misconduct), advising on action plans, and providing expert guidance to students and staff on relevant policies and individual cases.
• Demonstrate specialist knowledge and skills in investigation, have excellent organisational, analytical and communication skills, and be able to develop an in-depth knowledge and understanding of the relevant rules and regulations as well as a wide range of the University’s policy and procedures

### **About You**

• Experience of working within the Higher Education sector, particularly the Office for Students and their remit, particularly ongoing conditions for registration
• Experience of working with the Office of the Independent Adjudicator for Higher Education (OIA) including in depth knowledge of the Good Practice Framework and it’s onwards uses
• Experience of dealing with complex and sensitive student matters
• Experience of reviewing and implementing policies and/or regulations and identifying improvements to service and policy, as well as proposing and implementing improvements.
• Experience of administering and managing processes relating (but not limited to) appeals, academic misconduct and academic integrity.
• Experience of delivering training to large staff groups
• Experience of supporting students and working with staff involved in partnership and franchised delivery arrangements
• Experience of supporting, co ordinating or chairing Panels and/or Committees

For further information on the essential and desirable skills we’re looking for, please refer to the attached Job Description**.**

### **Additional Information**

**Salary Grade 7 - Starting from £38,784 rising to £43,482 per annum**

***The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances.***

**Additional Information**

**There may be occasions where you are expected to work outside of your normal hours for the purpose of attending conferences, public events, etc.**

**Staff Benefits**

We offer a wide range of great benefits at BSU, including

• Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement
• Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: https://apphub.bathspa.ac.uk/StaffBenefits
• Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme
• Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling
• Transport schemes including Electric Vehicle Scheme and Cycle to Work
• Wide range of discounts and financial benefits, accessed through and easy-to-use app

For further details about all our staff benefits, have a look at our rewards page: https://www.bathspa.ac.uk/work-at-bath-spa/rewards-and-benefits/

*We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.*

### **About Bath Spa University**

At Bath Spa University, we believe in the power of education to break down barriers to opportunity and to transform lives. We are the Professionally Creative for the future. Professional Creativity transcends subject disciplines, and is just as important for our sciences, education, business and law subjects as it is for our sector leading creative industries provision. We connect learners, staff and external partners with applied research and innovation. We power inclusive growth through skills development and practice based, innovation – intensive learning for all.

Our main Newton park campus is based in stunning countryside just a few minutes from a World Heritage City. We are also proud to offer courses to students at our other campuses around Bath, and in London at our Canary Wharf and Hackney sites.

An impressive 84% of our staff said they would recommend the University to a friend as a good place to work.

We are a community of colleagues, striving for excellence to ensure students thrive. Our values are:

• Respect
• Inclusivity
• Collaboration
• Sustainability

We are committed to maintaining a safe and secure environment for our students, staff, and community. We foster inclusivity, celebrating and respecting differences. We welcome diversity and encourage applications from all backgrounds and genders. We consider our recruitment practices to be comprehensive and unbiased; ensuring fairness, transparency, and equal opportunity for all.