Accommodation Support Worker – Emergency Accommodation Services

Savareen Ltd provides accommodation services to individuals and families requiring emergency or temporary housing. We are seeking an experienced Accommodation Support Worker to join our team in Dublin City Centre.

The successful candidate will support the day-to-day operation of the accommodation service, promoting residents’ safety, welfare and dignity while ensuring compliance with company procedures and relevant legislation.

Key Responsibilities

• -Support residents with daily accommodation needs, arrivals, registrations, inductions and departures.
• Explain accommodation procedures, house rules and available support services.
• Assist residents in accessing healthcare, housing, welfare, education, employment and community services.
• Maintain accurate resident records, electronic databases and incident reports.
• Conduct welfare, safety and security checks and report safeguarding concerns.
• Maintain professional boundaries and respond appropriately to incidents and challenging situations.
• Liaise with colleagues and external service providers to ensure effective service delivery.
• Follow safeguarding, confidentiality, health and safety and emergency procedures.

Essential Requirements

• Relevant recognised qualification at NFQ Level 7 or equivalent.
• Minimum two years’ relevant professional experience in accommodation support, homelessness, social care, healthcare or a related field.
• Strong communication, organisational and administrative skills.
• Proficiency in Microsoft Office and electronic record-keeping systems.
• Understanding of safeguarding, confidentiality and professional boundaries.
• Ability to work independently and as part of a team.

Desirable

- Experience in emergency accommodation, knowledge of Irish housing services, relevant safety or safeguarding training, and experience supporting culturally diverse residents.

Flexibility to work rostered shifts, including evenings, weekends and public holidays, is required.