Accounts Assistant

Purpose

The Accounts Assistant is responsible for maintaining accurate day-to-day accounting records across the group, keeping financial data correct, current and auditable.

This role spans:

Purchase ledger

Sales ledger / credit control

Bank & balance sheet reconciliations

Utilities & council tax accounting

Group bookkeeping support

Supporting management reporting and year-end preparation

Duties

Purchase Ledger

Processing supplier invoices in Sage

Posting purchase invoices via paperless systems

Monitoring creditor balances

Preparing weekly aged creditor payment runs for approval

Managing supplier queries

Sales Ledger & Credit Control

Creation of sales invoices

Monitoring and maintaining debtors ledger

Active credit control and aged debt recovery

Managing relationships with Local Authorities

Sending arrears letters and monitoring repayment plans

Escalating accounts where required

* Supporting legal escalation processes where appropriate

Utilities & Council Tax Accounting

Posting and reconciling utilities invoices (Gas, Electric, Water, Council Tax)

Challenging incorrect billing periods or charges

Managing void liabilities

Maintaining council tax spreadsheets

Liaising with councils, suppliers and enforcement officers

Allocating bills correctly across properties and occupancies

Cashbook & Reconciliations

Maintaining group company cashbooks

Bank reconciliations

Maintaining accurate Pleo and credit card records

Balance sheet reconciliations

* Investigating anomalies and discrepancies

Debtors Reporting & Cashflow Support

Preparation of weekly debtors report

Supporting FD cashflow forecasting

Maintaining accurate income management systems

Reconciliation of rent accounts

* Monitoring housing benefit and payment receipts

Management Accounts Support

Preparation of management accounts

Production of reporting packs

Occupancy and income reporting

Supporting year-end audit queries

* Supporting statutory accounts preparation

Systems & Process Improvement

Maintaining data integrity in Sage and Monday.com

Supporting implementation of improved processes

Helping move finance from reactive to proactive structure

Contributing to improved financial controls

Accountabilities

Keep financial records accurate, complete and audit-ready at all times.

Keep Monday.com updated with accurate and current financial information.

Flag discrepancies and anomalies promptly - do not sit on issues.

Provide feedback on recurring billing issues and process gaps to the Finance Manager.

* Complete all work within agreed deadlines supporting the wider finance timetable.

Customer Experience

Demonstrate compassion, empathy, and respect with all customers of RC.

Deliver consistently high professional standards and take pride in representing RC.

Recognise that many residents may be experiencing crisis or vulnerability, and handle all interactions with sensitivity and professionalism.

Uphold RC service standards at all times and request further training where needed.

Lead by example

Be self-motivated with a ‘can do attitude’, displaying a professional appearance at all times.

Help create a great place to work - operating as one team and avoiding internal competition or division.

Display flexibility, embrace change and treat challenges as opportunities for improvement.

Take responsibility for your own development and look for opportunities to improve systems and standards.

Ownership

Demonstrate professionalism in decision-making, communication and confidentiality at all times.

Take personal responsibility for your work - never deflecting or saying “It’s not my job.”

Address issues directly, learn from mistakes and take prompt corrective action.

Banter with boundaries – not saying anything to anyone that you wouldn’t want said to you or your family.

Communication

Be the standard in all methods of communication – face to face, telephone, email, WhatsApp - promoting RC culture with clarity, respect and positivity at all times.

Keep communication accurate, honest and properly documented so all relevant people are kept informed.

* Escalate serious concerns or risks without delay.

Commercially aware

Understand that every financial decision has a cost implication and share responsibility for protecting the profitability of the business.

All work must be cost-effective, approved and within agreed budgetary restrictions.

Additional expectations

From time to time, you may be required to carry out tasks that fall outside your usual daily duties. We are, and always will be, a team that takes care of one another.

Job Type: Full-time

Pay: From £28,000.00 per year

Benefits

Company events

Company pension

* On-site parking

Work Location: In person