AI Workflow Engineer

Williams Lea

Skilled Worker, A ratingRemote, GB, UKRemoteFull-timePosted 3 weeks ago

Job Description

AI Workflow Engineer
Salary: £60,000 per annum, plus company benefits
Location: Remote
Contract: Full Time 37.5 hours per week, Monday – Friday, 9am until 5:30pm with 1 hours unpaid lunch break

Work model: Remote

Williams Lea seeks an AI Workflow Engineer to join our team!

Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-imbedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes.

Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore™” delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale.

Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.

Purpose of role

This is an exciting opportunity for a person looking to elevate their career within our technology team!

Key responsibilities

Build and deploy AI workflows and skills using AIVA

Design prompts, tool integrations, workflows and evaluation frameworks

Integrate AI solutions with APIs, databases and enterprise systems

Build guardrails, exception handling and HITL patterns

Rapidly build, test, demonstrate and refine solutions with clients

Collaborate with Technical Leads, BAs, Integration Engineers and Operations SMEs

Personal attributes

3+ years in software engineering, AI/ML or automation platforms

Strong knowledge of LLM APIs, prompt engineering, agent frameworks and AI orchestration

Experience building production-quality AI applications and integrations

Knowledge of evaluation, observability and guardrails

Strong stakeholder communication and problem-solving skills

Bachelor's degree in Computer Science, Engineering or related technical field

Using AI in your application

We’re happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience.

To keep things fair, please don’t use AI to invent or exaggerate achievements, complete assessments (unless we say it’s allowed), or to generate live interview answers.

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

25 days holiday, plus bank holidays(pro-rata for part time or fixed term roles)

Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.

Life Assurance

Private Medical Insurance

Dental Insurance

Health Assessments

Cycle-to-work scheme

Discounted gym memberships

* Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected](we do not accept applications to this email address).

View our Privacy Notice https://www.williamslea.com/privacy-statement

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Williams Lea

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