Air Export Operator

Right Now Group are currently recruiting for an experienced Export Freight Operator to join a leading international logistics business based within the Heathrow area.

This is a fantastic opportunity for an experienced Air Export professional who is confident managing Air Freight Export shipments from start to finish, including airline bookings, Air Waybills, export documentation and customs declarations using CDS.

The position will predominantly involve the movement of pharmaceutical and temperature-controlled shipments, working within a specialist logistics environment where accuracy, compliance and attention to detail are extremely important.

Responsibilities of the Export Freight Operator:

Manage Air Freight Export shipments from start to finish

Handle shipments from initial instruction and booking through to final export and arrival at destination

Make freight bookings directly with airlines

Prepare and process Air Waybills

Check flight details, routings and shipment information

Complete export customs declarations using CDS

Handle customs entries for EU and non-EU shipments, including NCTS where required

Prepare all relevant export documentation and paperwork

Liaise with airlines, handling agents, hauliers and other service providers

Monitor shipments throughout transit and provide updates where required

Complete post-flight checks and internal shipment reports

Liaise with overseas offices and internal departments

Investigate missing or delayed cargo and liaise with airlines to resolve issues

Handle specialist pharmaceutical and temperature-controlled shipments

Ensure freight charges are correctly applied where applicable

Work in accordance with company SOPs and operational procedures

Assist with shipment preparation, labelling and processing when required

Support the wider operation during busy periods

The original specification also includes specialist exports involving regulated bodies such as HMRC, DEFRA, the Home Office, CITES and the Chamber of Commerce.

The successful Export Freight Operator will ideally have:

Previous Air Freight Export experience

Ability to manage Export shipments start to finish

Good knowledge of airline bookings and Air Waybills

Experience completing customs declarations using CDS

Good understanding of Air Freight export documentation and procedures

Experience using a TMS or similar freight management system

Strong attention to detail and accuracy

Good organisational and time-management skills

Confident communication and customer service skills

Ability to independently manage multiple shipments and priorities

Ability to work under pressure and meet deadlines

A flexible and proactive approach

Pharmaceutical or temperature-controlled freight experience would be advantageous

Dangerous Goods, forklift, Active Unit Handling and X-ray/ETD/EDD training would be advantageous but are not essential

Hours for the Export Freight Operator:

The position operates Monday to Friday on an alternating weekly shift pattern:

Week 1: 06:00 - 14:00

Week 2: 12:00 - 20:00

The Export Freight Operator will also be expected to work two Saturdays per month, which will be paid as additional overtime.

Salary for the Export Freight Operator:

£37,000 + additional Saturday overtime

This is an excellent opportunity for an experienced Export Freight Operator looking to join a major international logistics organisation and develop further specialist experience within the pharmaceutical and temperature-controlled logistics sector.

Apply now through Right Now Group for further information.