Ambulatory Care Services Clinical Support Officer

Ambulatory Care Services Clinical Support Officer

Employer: Murrumbidgee Local Health District

Position Classification: Admin Clinical Support Officer - Level 3

Remuneration: $73,915.12 - $76,218.80 per annum, pro rata (+ super + 17.5% leave loading where applicable)

Employment Type: Permanent Part Time

Hours Per Week: 20 hours

Location: Wagga Wagga

Requisition ID: REQ695972

Closing Date: 29th October 2026

About the Role

The Clinical Support Officer provides timely and accurate secretarial, administrative and transactional support to the health care team on a designated ward or unit, under the direction of the Nursing/Midwifery Manager or Cluster Manager. Working under broad supervision, you will take independent action where required, supporting nurses and midwives with rostering, recruitment, reporting and day to day unit administration in a high volume, front-line coordination environment.

Key Accountabilities

Enter unit rosters into relevant IT systems and assist with workforce matters including rostering, leave and payroll

Assist with recruitment, including creating Approval to Recruit and Temporary Contract requests for approval under the Delegations Manual, sourcing agency staff as directed, progressing recruitment activity through IT systems and arranging interviews in a timely manner

Assist with the replacement of unplanned leave as directed, seeking guidance from the manager on skill mix requirements

Participate in data entry activities relating to patient care and assist in producing reports on finance and quality parameters and indicators

Support the administrative aspects of quality and safety audits, accreditation and incident management

Ensure the unit holds adequate stock of medical supplies and equipment

Assist the health care team to obtain or generate information, reports and correspondence related to patient care

Provide administrative support for unit meetings, including scheduling, document availability and progression of action items

Monitor nurse and midwife registration and enrolment and present to the manager for verification

Assist with the unit level coordination of Student Clinical Placements, Transition to Professional Practice and Transition to Specialty Practice staff

Ensure timely registration with the NSW Registry of Births, Deaths and Marriages where required

Organise travel and accommodation for unit staff as required (manager approval required) and undertake other general administrative tasks to support the health care team

Essential Criteria

National Police Check

NSW Working with Children Check

Selection Criteria

Holds or is willing to undertake a Certificate III in Health Administration or equivalent

Excellent written, verbal and digital communication skills including accurate spelling, good comprehension, confidence in the spoken word and ability to deal confidently and courteously with people at all levels

Demonstrated experience in word processing, spreadsheet and database software

Strong organisational skills and ability to meet deadlines

Demonstrated commitment to continuous quality improvement and a commitment to a person centred approach

Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment

Demonstrated commitment to own professional development to maintain, improve and broaden knowledge, expertise and competence, capability and develop the personal and professional qualities required

Evidence of a current Class C drivers licence and ability and willingness to travel for work purposes. This may involve driving long distances with the MLHD

Need More Information

Click here for the Position Description

For role related queries or questions contact Jacquelyn Hilton via [email protected]

MLHD welcomes applications from people of all backgrounds and is committed to building a workforce that reflects the communities we serve.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and the LGBTIQ+ community.

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in theNSW Health OASV Policy (Page 11). You will be required to complete theOASV Undertaking/ Declaration FormandTB Assessment Toolduring the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.

MLHD supports the Stepping Up initiative to increase the employment of people with disability.