AS/400 Application Support Engineer

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Job Description

Technical Responsibilities (AS/400 Core)

• Manage daily batch cycles, restart failed jobs, and ensure SLA compliance.
• Analyze spool files, logs, and message queues to identify root causes.
• Support deployments, code promotions, and environment changes.
• Perform RCA and implement permanent fixes for recurring issues.
• Maintain security controls, user profiles, and audit compliance
• Maintain and update runbooks, SOPs, escalation paths, and batch recovery procedures.
• Ensure incident, problem, and change management processes are followed consistently.
• Standardize operational workflows across applications and teams to reduce variability.
• Validate that deployment, rollback, and RCA processes are documented and adhered to.
• * This is a hybrid role requiring 3 days onsite at client in either New York, NY, Jersey City, NJ, Pennington, NJ, Charlotte, NC, Chicago, IL or Plano, TX.**