Assistant Manager(02916) 1340 W Main Street

Job Description

We are seeking a dynamic and organized Assistant Manager to join our team at our location in Salem, United States. As an Assistant Manager, you will play a crucial role in supporting the store manager in daily operations, team leadership, and ensuring exceptional customer service.

Assist the store manager in overseeing daily operations and maintaining store standards

Lead, motivate, and train team members to deliver outstanding customer service

Manage staff scheduling and ensure appropriate coverage during all shifts

Handle cash transactions, deposits, and financial reporting accurately

Oversee inventory management, including receiving, stocking, and conducting regular counts

Resolve customer complaints and address concerns promptly and professionally

Implement and maintain visual merchandising standards

Ensure compliance with company policies, procedures, and safety regulations

Assist in meeting sales goals and implementing promotional activities

Step in for the store manager in their absence, making key decisions as needed

Qualifications

Proven experience in retail or service industry, with at least 2 years in a supervisory role

Strong leadership skills with the ability to motivate and develop team members

Excellent customer service skills and a passion for creating positive customer experiences

Proficiency in cash handling, financial management, and inventory control

Demonstrated ability to multitask, prioritize, and make decisions in a fast-paced environment

Strong problem-solving skills and ability to think on your feet

Proficient in using POS systems and Microsoft Office suite

Excellent communication and interpersonal skills

Flexibility to work various shifts, including evenings, weekends, and holidays

High school diploma or equivalent required; Bachelor's degree in Business Administration or related field preferred

* Knowledge of retail operations, customer service best practices, and sales techniques

Additional Information

All your information will be kept confidential according to EEO guidelines.