Assistant Retail Manager

Opportunities for growth and development

Leadership role with an iconic NZ brand

Full time role, two consecutive days off

About the role:

Are you a manager or supervisor looking to advance your career in retail management? Join our dynamic team in Rotorua as an Assistant Retail Manager. In this role, you’ll support the store management team to ensure smooth daily operations, drive sales, and deliver exceptional customer service while fostering a positive and productive work environment.

If you thrive in a fast-paced environment and you’re eager to take on more responsibility while continuing to develop your leadership skills, this role is perfect for you! Step into a position where every day brings new challenges and opportunities.

This is a full-time role, working 40 hours a week from Sunday to Thursday.

About the Company:

Briscoe Group is an Equal Opportunity Employer, a partner of First Foundation and a proud supporter of Cure Kids. We value our people and helping them grow, so joining us will give you plenty of opportunities to grow and develop, personally and professionally.

As a member of our team, you’ll have access to plenty of benefits, such as exclusive discounts across Briscoes and Rebel Sport, discounted health insurance and access to financial wellbeing resources.

What will you be doing?

People Management and Training: Assist with managing the shop floor and web, provide coaching and feedback, induct and train new team members, and support ongoing team development

Customer Service: Achieve high standards of customer service using the sales & service program and collaborate with fulfilment teams to enhance service delivery

Sales and Order Dispatch: Exceed store and web sales targets, manage the web fulfilment process, and ensure timely order dispatch

Promotions and Merchandising: Manage promotional items, maintain merchandising standards, and ensure stock integrity and availability

Compliance & Workforce planning: Ensure we’re always in line with company policies, manage rosters, and ensure our team are flexible and ready for anything

Loss Prevention and Health and Safety: Implement loss prevention initiatives, champion workplace safety, and build a positive health and safety culture within the store

What will you need to bring to this role?

Supervisory or management experience, ideally in a big-box retail setting

Prior experience managing people

Excellent organisational and multitasking abilities to manage various responsibilities effectively

Ability to identify issues and implement effective solutions promptly

Strong verbal and written communication skills for effective team and customer interactions

Keen eye for detail

Ability to self-motivate, set and achieve goals

* Flexibility to work rostered shifts including weekends

How to Apply

Click apply now to apply online.

Applications Close: 17 November 2026

If you have any questions or need further information please contact Julia Budge, People and Talent Specialist on [email protected]

You must be eligible to work in New Zealand or hold New Zealand Permanent Residency or Citizenship. All applications will be treated with strictest confidentiality.