Lancashire Teaching Hospitals NHS Foundation Trust

Booking Team Member - Women's Health

Lancashire Teaching Hospitals NHS Foundation Trust

Skilled Worker, A ratingPosted 1 week ago

Job Description

  • Responding to external and internal telephone queries from staff, patients, and others, and referring to the appropriate person.
  • Communicates with a range of staff, users, and visitors to the Trust/Department using a variety of communication methods, including verbal, electronic, and passing information in a format that is appropriate to the individual request.
  • To prepare Clinics and ensure the Medical and Nursing Team are supported throughout the clinic.
  • Organizing incoming and outgoing post, referring inquiries to the appropriate person if necessary.
  • Utilization of local or Trust case note tracking system.
  • Filing of reports and results.
  • Data Entry.
  • Perform an ambassadorial role, representing the Women's Health Department Front of House service, acting in a professional, courteous, and customer-focused manner at all times.

For More information, please see the attached Job Description

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