Business Analyst: Workplace Management

About The Role

FDM is a global business and technology consultancy seeking a Business Analyst to work for our client within the public sector. This is initially a 6 month contract with the potential to extend and will be a hybrid role that will be based in London.

We are looking for an experienced Business Analyst to support a workplace management and smart buildings programme. The role will focus on understanding how people currently use workplace technology, meeting rooms, buildings and office services, before defining business requirements for a more connected and efficient workplace environment.

The Business Analyst will lead discovery activity, identify business problems and translate requirements into clear, deliverable solutions. The role will work closely with property teams, workplace management, business stakeholders, technical architects and delivery teams.

This opportunity would suit somebody with experience delivering workplace transformation, smart building, property technology or office management projects within a large and complex organisation.

Responsibilities:

Lead structured discovery activity to understand current workplace management processes, technology and user requirements.

Work with property, facilities, workplace management and technical teams to define the business problem and desired outcomes.

Gather, analyse and document functional and non-functional requirements.

Create and maintain a clear requirements catalogue throughout the project.

Assess how meeting rooms, audio-visual technology, office systems and building services currently operate.

Support the development of smart building capabilities across the organisation’s office estate.

Map current-state processes and help design improved future-state workplace services.

Run workshops, interviews and requirements-gathering sessions with senior stakeholders and end users.

Present discovery findings and high-level summaries to senior stakeholders.

Work closely with technical and solution architects to ensure business requirements are technically achievable.

Translate complex technical information into clear business language.

Support the handover from discovery into design and delivery.

Help define priorities, dependencies, risks, benefits and measures of success.

Ensure the proposed solution reflects both user needs and the organisation’s wider workplace strategy.

About You

Active SC

Strong experience working as a Business Analyst within complex transformation programmes.

Previous experience with workplace management, smart buildings, property technology, facilities management or office transformation.

Experience gathering requirements relating to meeting rooms, audio-visual technology, workplace systems or connected building services.

Strong discovery and requirements-cataloguing experience.

Ability to identify the underlying business problem before moving into solution design.

Experience working directly with technical, solution or enterprise architects.

Strong workshop facilitation, process-mapping and stakeholder-management skills.

Experience presenting findings and recommendations to senior stakeholders.

Ability to translate technical concepts into clear business requirements.

Experience taking projects from discovery through to delivery handover.

About Us

FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK ‘Best Employer’.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

Career coaching, mentoring and access to upskilling throughout your entire FDM career

Assignments with global companies and opportunities to work abroad

Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field

* Annual leave and work-place pension