Canada- Jr Software Engineer (SRE)

About the Role

• As a Junior Site Reliability Engineer, you will learn how modern software systems are built, operated, and improved in production.
• You will work alongside experienced SREs who directly operate a small number of critical production services while also helping engineering teams improve reliability, observability, automation, and operational excellence.
• This role is designed for engineers who enjoy software development, automation, troubleshooting, and understanding how complex distributed systems behave under real-world conditions.
• You will gain hands on experience building and using AI powered operational tooling that helps engineers investigate incidents, improve observability, automate repetitive tasks, and eliminate operational toil.

Key Responsibilities

• Production Engineering
• Support the operation of critical services owned by the SRE team.
• Assist in monitoring service health, availability, and performance.
• Participate in incident response activities under mentorship.
• Learn on-call practices and production operations.
• Assist with deployment validation and operational readiness activities.

Reliability Engineering & Observability

• Support implementation of monitoring, alerting, dashboards, and observability improvements.
• Learn how logs, metrics, traces, and events are used to diagnose production environments.
• Help identify monitoring gaps and areas for improved visibility.
• Participate in post incident reviews and reliability improvement initiatives.
• Develop foundational understanding of SLIs, SLOs, and Error Budgets.

Automation & AI Operations

• Develop scripts and automation to eliminate repetitive operational work.
• Contribute to internally developed AI powered operational tools.
• Learn how AI can accelerate troubleshooting and root cause analysis.
• Support development of AI assisted runbooks and operational workflows.
• Help identify opportunities to reduce toil through software engineering and automation.

Engineering Enablement

• Partner with development teams to better understand production systems.
• Assist teams in adopting reliability and observability best practices.
• Support operational readiness reviews.
• Learn how reliability influences software design and architecture decisions.

Required Skills and Qualifications

• 0-2 years of experience through employment, internship, or co-op programs.
• Degree or diploma in Computer Science, Software Engineering, or equivalent experience.
• Basic programming or scripting experience.
• Strong problem solving skills.
• Curiosity and desire to learn complex systems.
• Effective communication and teamwork skills.

Preferred Qualifications

• Exposure to Azure cloud services.
• Exposure to Kubernetes or containerized applications.
• Familiarity with observability platforms such as Datadog, AppDynamics, Grafana, Prometheus, or ELK.
• Interest in AI, automation, and distributed systems.