Job Description
Key
Responsibilities
1.
Food
preparation and service
Prepare
hot and cold food for the In-Patient Unit and cafe, including breakfast, lunch
and supper, soups, main meals, salads, sandwiches and desserts.
Prepare
hospitality and buffet food in good time ahead of booked events, to a
professional standard.
Cook
to meet patients' nutritional needs, special diets and allergen requirements,
taking direction from the Catering Manager and dietitians.
Set
up workstations and patient trolleys ready for the safe preparation and service
of meals.
Assist
other chefs with food preparation as required, and work at other Hospice sites
from time to time to support events and menu rollout.
2.
Food
safety, health and safety
Work
to the Hospice's Food Safety Management System ,FSMS, and to all health and
safety policies, including HACCP, COSHH, systems of work and manual handling.
Maintain
high standards of personal hygiene and wear the correct uniform, footwear and
minimum jewellery in line with food safety legislation.
Clean
kitchen premises floors, walls, sinks, hand basins, work surfaces and
cupboards and large equipment such as ovens, microwaves and fryers, to the
required hygiene standards.
Operate
kitchen equipment safely - ovens, fryers, mixers, Merrychef, dishwashers - and
use, maintain and replace knives and cutting equipment correctly, in line with
training.
Complete
daily food safety due diligence records accurately and on time, and file them
ready for weekly processing.
Report
promptly to the Catering Manager any defect to food, buildings or equipment,
any sighting of pests, and any serious food safety breach.
3.
Supervision
and teamwork
Provide
day-to-day supervision of junior team members, including Catering
Assistants, Porters, volunteers and apprentices, particularly when the Catering
Manager is not present.
Guide
junior staff in food preparation and in correct standards of food safety and
health and safety.
Work
with other chefs to ensure a consistent, high-quality catering service for
patients, staff and visitors.
4.
Customer
service and service development
Build
good relationships with all users of the catering service, including patients,
visitors, staff, commercial tenants, delegates and contractors, communicating
courteously and professionally in person and by telephone.
Lead
by example in promoting excellent customer service, and report issues such as
complaints and menu, allergen or PPDS queries.
Ensure
In-Patient Unit catering meets both patient and clinical expectations, taking
direction from the Catering Manager.
Attend
site meetings with departmental managers and dietitians to review and develop
the catering service.
Participate
actively in menu development and creativity sessions.
5.
Stock
and financial management
Take
part in monthly stock counts in the cafe/restaurant and hospitality areas so
that monthly financial reporting can be completed.
Ensure
stock is stored securely and safely, and report any stock or asset loss or
discrepancy to the Catering Manager immediately.
Ensure
that goods, recipes and menus are produced within agreed financial targets and
quality standards.
6.
Personal
development
Identify
your own learning and development needs and link them to the Hospice appraisal
and objective-setting process.
Take
responsibility for your own continuing professional development, keeping up to
date with relevant developments in catering practice.
Engage
in supervision to support your personal and professional development.
The post holder
may be required to undertake other duties appropriate to the grade and nature
of the role, as reasonably requested by their line manager.
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