Client Account Director, Transport

Lead the relationships that shape our future.

What if your next leadership opportunity wasn't simply about managing an account but about shaping the future of one of AECOM's most important client relationships?

AECOM is seeking an accomplished Client Account Director to lead one of our most significant strategic Platinum accounts across Australia and New Zealand.

This is a senior, high-profile leadership role for an experienced industry professional who can build trusted relationships at the highest levels, bring together AECOM's full breadth of capability and geography, and create sustainable growth through exceptional client service and strategic business development.

You will be at the centre of a relationship where there is significant opportunity to grow AECOM's market share, strengthen our strategic position and create enduring value for our client.

This is about more than winning individual projects.

It's about understanding where our client is heading, anticipating their needs and ensuring AECOM is positioned as their partner of choice.

The opportunity

As Client Account Director, you will have overall responsibility for the wider corporate relationship with a strategically important AECOM client.

You will act as a senior and highly visible interface between AECOM and the client, developing strong relationships across multiple levels of the organisation and building credibility with key decision-makers.

You will lead the development and execution of the account growth strategy, identifying opportunities to expand and protect existing revenue while bringing together AECOM's full spectrum of services, sectors and geographies.

You'll work across the organisation to ensure the right people, capabilities and teams are aligned to the client's priorities creating a truly integrated AECOM relationship rather than a collection of individual business line engagements.

The role reports to the Business Line Managing Director and is a dedicated, full-time leadership position. Success will be measured through a combination of net service revenue, bookings, gross margin, client satisfaction/NPS and capture rate.

What you'll do

Own the client relationship, you will become a trusted and highly visible senior representative of AECOM to the client.

Lead the client relationship: Build trusted, multi-level relationships and act as a senior interface between AECOM and the client.

Drive account strategy and growth:Develop and execute the account plan, identifying opportunities to grow market share while protecting existing revenue.

Shape major opportunities: Lead and influence strategic pursuits, positioning, teaming and commercial strategies to maximise AECOM's opportunity to win.

Connect AECOM's capabilities:Bring together expertise across sectors, services and geographies to deliver integrated solutions aligned to client priorities.

Lead the account team: Build, mentor and inspire a high-performing team, developing the next generation of client leaders.

Build market influence: Strengthen AECOM's profile with the client and across the broader industry, identifying emerging trends and opportunities.

Champion client success: Ensure exceptional client experience, proactively understand changing needs and advocate for the client across AECOM.

Drive commercial outcomes:Lead pipeline development, opportunity capture and negotiations to deliver sustainable, profitable growth.

The role requires you to represent the full spectrum of AECOM's capabilities and geographies, rather than operating solely within your own business line.

What you'll bring

We are looking for a senior industry leader with a proven track record of building strategic client relationships and driving growth within a complex B2B or professional services environment.

You'll ideally bring

15+ years' experience across client account management, leadership, business development, strategy and/or general management.

Extensive experience in business development across key engineering clients

A Bachelor's degree or equivalent combination of education and significant relevant senior experience.

A strong track record in business development and strategic account management.

Demonstrated success developing compelling value propositions aligned to client needs.

Experience leading and developing high-performing, diverse teams.

Strong client discovery and relationship development capability.

An established network and strong credibility within your industry.

Demonstrated experience managing complex client relationships and growing strategic accounts.

Strong understanding of consulting and integrated delivery services.

Exceptional communication and influencing capability, with the ability to engage effectively at all levels.

You'll be an energetic, self-motivated and commercially driven leader who is equally comfortable setting the strategic direction, sitting across the table from a senior client executive or bringing an internal team together around a common goal.

Why AECOM?

AECOM is a global leader in infrastructure consulting, bringing together world-class expertise across engineering, advisory, planning, design, program management and project delivery.

Our scale means we can bring together the right expertise from across Australia, New Zealand and the world to help our clients solve their most complex challenges.

As Client Account Director, you'll have the opportunity to leverage that scale and breadth to create a differentiated client experience and deliver outcomes that no single discipline could achieve alone.

You'll also be joining an organisation where collaboration, innovation, safety, sustainability and client impact are central to how we work.

Make your mark

This is an opportunity to take ownership of a relationship that matters.

To build influence at the highest levels.

To bring together some of the best minds in the industry.

To identify opportunities before they become obvious.

To grow AECOM's market share.

And ultimately, to create a client relationship that becomes a benchmark for what strategic account leadership can achieve.

If you're ready to lead one of AECOM's most important strategic relationships and help shape what's next, we'd like to hear from you.

Lead the relationship. Shape the opportunity. Grow the future with AECOM.