Clinical Systems & Data Analyst (SystmOne)

Acorns Children's Hospice are looking for a Clinical Systems & Data Analyst to maximise the value of our clinical systems and data to support high-quality care.  You will work closely with the Senior Data and Clinical Systems Lead to develop and optimise the management of SystmOne and other systems, ensuring the needs of the clinical and operational services are met.

About the Role

At Acorns Children’s Hospice, we provide specialist palliative care for children, and young people with life-limiting and lifethreatening conditions, and we support their families through every step of their journey, and through transition.  Our work is defined by compassion, expertise, and an unwavering belief that every child deserves comfort, dignity, and the chance to experience joy.

As a Clinical Systems & Data Analyst you will

• Analyse and report on clinical and operational data, producing clear reports, dashboards and insights that help teams monitor performance, identify trends and make informed decisions.
• Support and develop our clinical systems, including SystmOne, helping to configure and test improvements, troubleshoot issues and identify ways to improve processes, data capture and the user experience.
• Maintain high standards of data quality and governance, supporting accurate and consistent record keeping, performance monitoring, regulatory reporting and compliance with information governance requirements.
• Work closely with colleagues across Acorns, providing training and system support, understanding their data and digital needs, and using your expertise to support continuous improvement across our services.

About You

• Level 3 qualification (or equivalent experience) in Business Management, Health, Social Care, Data/Analytics or another relevant field
• Experience of working with data within a healthcare, social care, charity or education environment
• Experience supporting development, configuration or optimisation of SystmOne functionality
• Excellent Microsoft Excel skills (including using formulas, data validation, charts & reporting)
• Able to train and support users in the effective use of clinical and digital systems

What We Offer

• £28,050 to £29,582 per annum
• 37.5 hours per week
• Based in your nearest Acorns Hospice (Birmingham, Walsall or Worcester)
• Employee discounts from leading retailers – including the Blue Light Card
• Discounts on refurbished tech
• Health cash plan
• Gym membership and equipment discount scheme
• Bike2Work scheme - save up to 42% on bikes and equipment

Wellbeing, legal and financial support

Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.

Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme

NHS pension scheme life assurance or Acorns group life assurance scheme

Annual leave entitlement increases with length of service

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references. In addition, candidates will be asked to provide evidence of immunisation against specific diseases or confirm their willingness to receive the necessary vaccinations.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

If you have any questions, please contact us at [email protected]

Find out about our culture, career development, benefits and more here: Why Work for Acorns?