Collections Specialist 3135911 I.Html

Seeking a driven Collections Specialist I to work remotely in a full-time capacity, who will manage collection calls and correspondence, engage with customers in a metrics-driven environment, and support the resolution of outstanding balances while fostering cooperative relationships with team members.

##### Key responsibilities

Handle a high volume of outgoing collection calls and incoming inquiries, effectively resolving customer and branch questions

Negotiate and reconcile customer disputes regarding outstanding balances while maintaining a strong customer focus

Communicate effectively with customers and branch personnel to meet departmental and company goals

##### Required qualifications

Associate Degree in Accounting or a relevant field

At least 2+ years of experience in finance or accounting

Strong foundation in spreadsheets, Excel, and Google Sheets

Ability to work independently and as part of a team

Comfortable navigating multiple technologies while engaging with customers