Commercial Auto Insurance Representative 3091238 I.Html

Supporting a nationwide network of insurance agents, the full-time Remote Customer Service Representative for Commercial Auto Insurance will deliver timely and accurate service through phone, email, and chat while navigating multiple systems in a fast-paced environment.

##### Key responsibilities

Provide customer service and policy support to agents and carriers, addressing inquiries about coverage, rates, and billing issues

Research and resolve customer inquiries, ensuring compliance with service standards and escalating issues as necessary

Maintain policy documentation and assist with the processing of applications and endorsements for policy issuance

##### Required qualifications

High school diploma or equivalent

Proficiency in Microsoft Office and web-based systems

Experience in the commercial insurance industry is preferred

Ability to manage tasks independently in a remote work environment

Strong communication skills for effective customer interactions