Commercial Vendor Manager

About Lendable

Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start:

One of the UK’s newest unicorns with a team of just over 700 people

Among the fastest-growing tech companies in the UK

Profitable since 2017

Backed by top investors including Balderton Capital and Goldman Sachs

Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

Join us if you want to

• Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
• Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
• Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

About the role

As our credit risk capabilities scale across multiple markets and products, the strategic management of our vendor relationships has never been more critical. We're looking for a Vendor Manager to own our relationships with a broad portfolio of vendors - with particular depth in credit bureaus and data providers - ensuring we extract maximum value from these partnerships while managing costs, performance, and innovation.

Reporting to a Commercial Director, you'll be the central point of contact for our most important vendors. Your portfolio will span credit bureaus such as Experian, Equifax, and TransUnion, alternative data providers, along with a selection of other technology and service partners. You'll own contract negotiations, performance management, product roadmaps, and cross-functional coordination to ensure Lendable has access to the best products and data at the right cost.

This role sits at the intersection of risk, product, engineering, finance and legal. You'll need to understand credit data deeply, think commercially across a range of vendor categories, and build trusted relationships both internally and with senior stakeholders at our partners.

What we're looking for:

Essential:

2+ years in vendor management, strategic partnerships, or procurement roles in financial services

Experience managing credit bureau relationships and/or other mission-critical vendors

Strong commercial acumen with contract negotiation and cost management experience

Deep understanding of credit data products, bureau outputs, and risk decisioning

Ability to work cross-functionally with risk, product, engineering, finance and legal teams

Strong stakeholder management skills, comfortable influencing senior internal and external stakeholders

Analytical mindset with the ability to assess vendor performance and ROI

Desirable:

Experience in fintech or consumer lending businessesTechnical understanding of API integrations and data flow

Experience with alternative credit data sources and emerging providers

Track record of driving vendor innovation and product enhancements

Experience managing vendor relationships across multiple geographies (UK/US)

Project management experience implementing new data sources or products

You're a good fit if you're:

A skilled negotiator who balances cost, quality and innovation in vendor relationships

Commercially minded with a strong grasp of unit economics and data ROI

A natural relationship builder, equally comfortable with external vendors and internal stakeholders

Detail-oriented and process-driven, you ensure contracts, SLAs and governance are watertight

Strategic but hands-on, you can think big picture while managing the day-to-day

Curious about new data sources and how they can improve credit decisioning

Proactive and resourceful, you spot issues early and drive solutions

What you'll be doing

Vendor Relationship Management:

Own strategic relationships across a diverse vendor portfolio, with particular depth in credit bureaus and data providers

Act as the primary point of contact for key vendors, managing escalations and strategic discussions

Build trusted relationships with senior stakeholders at bureau partners

Conduct regular business reviews to assess performance, roadmap, and innovation opportunities

Manage vendor onboarding, integration planning, and ongoing support

Commercial & Contract Management:

Lead contract negotiations and renewals, driving optimal commercial terms

Manage vendor budgets, forecasts and cost optimisation initiatives

Ensure compliance with contractual terms, SLAs and data governance requirements

Work with finance and legal on vendor due diligence, contracts, and payment terms

Track and report on vendor spend, utilisation and ROI

Performance & Innovation:

Monitor vendor performance against SLAs and quality metrics

Drive continuous improvement in data quality, coverage, and timeliness

Identify and evaluate new data sources and products to enhance credit decisioning

Partner with risk and product teams to define requirements for new data capabilities

Build business cases for new vendor products or alternative data sources

Cross-functional Coordination:

Partner with engineering on API integrations, data feeds, and technical issues

Work with credit risk on data requirements, model inputs, and decisioning logic

Coordinate with legal and compliance on vendor risk management and data privacy

Collaborate with finance on budgeting, forecasting and cost allocation

Support product teams with data availability for new features and markets

Life at Lendable

Winning team: the opportunity to scale up one of the world’s most successful fintech companies

Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites

Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls

Health coverage: support for your physical and mental wellbeing, including private health cover

Retirement & savings: long-term financial wellbeing through retirement savings plans

Employee referral programme: earn a competitive bonus when you refer successful new team members

Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations

* Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations

Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.

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