Customer Service Advisor – 25 hpw
Job Description
##### Job Summary
Contract Type
Permanent
Working Pattern
Part time
Advert Start Date
20/10/2026
Advert End Date
28/10/2026 12:00
Salary
£29,542 pa pro rata
Hours per week
25
Job Category
Admin/Secretarial/Customer Services
Vacancy ID
303791
Employment Location
Town Hall, South Shields
Post Number
CO06826
Number of posts
1
Closing date
28 Oct
##### Further Information
Customer Service Advisor – 25 hpw
(Town Hall, South Shields)
£29,542 pa pro rata
Hours of Work
Monday to Friday, 10.00 am – 3.00 pm
You will provide an excellent customer focused service by delivering consistently high quality assistance to our customers by answering and resolving their enquiries as the first point of contact and dealing with their requests for service efficiently and effectively.
This role is face to face based at the customer reception at the Town Hall, South Shields, where you could be dealing with vulnerable customers and sensitive situations.
For an informal discussion about this post, please contact Lynsey Robertson, Housing Customer Service Manager on (0191) 426 8302.
We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere
We do not currently offer skilled worker visa sponsorship.
To view our Privacy Notice please visit: https://southtyneside.gov.uk/article/2780/Privacy-notice-for-job-applicants
Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.
Closing date: Noon, Wednesday 28 October 2026.
ApplyWave is not an employer or a recruitment agency. You apply to each employer directly — we find their contact and write your letter. Real employers never charge money for a job or a visa sponsorship.
UK Home Office register
More from South Tyneside Council
Visa Sponsorship Data
AI Resume Tailoring
Example
Tailor your resume for Customer Service Advisor – 25 hpw roles
- Scores your fit against the posting's own requirements
- Pulls the skills and keywords it names into your bullets
- Exports as PDF or Word, ready to submit
Reach hiring managers at South Tyneside Council
AI Cover Letters for Customer Service Advisor – 25 hpw
Generate tailored cover letters, recruiter emails, and LinkedIn messages matched to your resume.
- Tailored to your resume & job
- Cover letters, emails, LinkedIn messages
- Professional tone, your experience