Customer Service Representative (02900) - 407 E University Ave

Job Description

Join our team as a Customer Service Representative at our Urbana location! We're looking for friendly and professional individuals to provide exceptional service to our customers at 407 E University Ave, Urbana, United States.

Answer phone calls and take customer orders accurately and efficiently

Prepare and make pizzas according to company standards and customer specifications

Process cash and card transactions, ensuring accurate handling of money

Deliver outstanding customer service, addressing inquiries and resolving issues promptly

Maintain a clean and organized work environment, adhering to food safety and hygiene standards

Collaborate with team members to ensure smooth operations during busy periods

Assist with various tasks as needed, including cleaning and restocking supplies

Lift and move items weighing up to 25 lbs as required

Qualifications

Excellent customer service skills with a friendly and positive attitude

Strong communication abilities, both verbal and written

Basic computer skills and ability to learn new systems quickly

Proven multitasking skills and attention to detail

Flexibility to work weekends, holidays, and various shifts as needed

Physical ability to stand for extended periods and lift up to 25 lbs

Cash handling experience preferred

Food preparation knowledge or willingness to learn

Ability to follow directions and adhere to company policies and procedures

High school diploma or equivalent preferred

* Previous experience in food service or customer-facing role is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.