Customer Service Representative

As a Customer Service Representative, you will support the centralised Customer Service team based in our Cameron Park office. You will play a key role in developing and maintaining customer service reports and day to day communications with customers to support key business areas across mining, utilities, and heavy industries.

As a key member of our positive, successful team your day will be varied and challenging. This role will require you to demonstrate your commitment to quality customer service, sound interpersonal and communication skills while taking charge to consult and influence based on your interactions with our customers and data analysis.

What are we looking for from you?

Qualifications in Business Administration and/or equivalent qualifications

Experience with ERP systems and/or order management systems

Minimum 2 years of relevant experience in a sales / customer service environment

Ability to understand customer order related issues, proactively follow-up to ensure resolution and satisfaction

Able to handle multiple tasks simultaneously and manage priorities of ongoing workload

Excellent verbal and written communication skills

Intermediate level experience with Microsoft Office applications

Employee Benefits

23 + Employee Benefits including:

Flexible work arrangements

Paid parental leave

Salary packaging

Purchased leave

Private Health Care discounts

Wellbeing programs and discounts

Education assistance and personal career development

Ready to challenge the future?

Then apply now! If you are intrigued or excited by what you have read, then we want to hear from you. You can learn more about what it’s like to work at Ampcontrol by visiting www.ampcontrolgroup.com

We value Equity, Diversity and Inclusion and are committed to Reconciliation through our Reflect Reconciliation Action Plan. Join us in our journey towards Reconciliation and making a meaningful impact in the community.