Customer Service Representative (Bilingual – English & French)

Employer Industry : Fintech

Why consider this job opportunity

• Competitive salary with opportunities for bonuses
• Chance to work with one of Canada's fastest-growing fintech companies
• Opportunities for career advancement and growth within the organization
• Collaborative and innovative work environment
• Ability to make a meaningful impact on improving financial access for Canadians

What to Expect (Job Responsibilities)

• Develop and implement innovative credit‑building and lending solutions
• Collaborate with team members to enhance customer experience and financial accessibility
• Analyze market trends to identify opportunities for product development
• Assist in creating marketing strategies to promote financial products
• Provide exceptional customer service to clients seeking financial solutions

What is Required (Qualifications)

• Minimum of 2 years of experience in the fintech or financial services industry
• Strong analytical skills with the ability to interpret data and market trends
• Excellent written and verbal communication skills
• Proven ability to work collaboratively in a team environment
• Knowledge of credit‑building and mortgage products

How to Stand Out (Preferred Qualifications)

• Experience with customer relationship management (CRM) software
• Familiarity with financial regulations and compliance standards
• Previous experience in product development or marketing within the fintech sector

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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