Customer Service Representative

Heriot

We are looking for an enthusiastic and energetic person who is committed to great customer service, has a keen interest in the agricultural sector and is looking to build a career in this exciting industry.

PGG Wrightson is one of New Zealand's leading nationwide providers of products and services to the rural sector. We are helping grow the country through our knowledge, service and expertise. This role is full-time, Monday to Friday, and is based in the Heriot Rural Supplies store.

About the role

Based in-store, you will provide knowledgeable sales advice and service to a range of both agricultural and horticultural clients. You'll be heavily involved in the day-to-day manual operation of the store such as assisting with stock management and displays, sales processing and deliveries. You'll have a keen interest and passion for the local agriculture industry, and your excellent communication skills will set you apart.

Duties and responsibilities:

Provide sound advice to a variety of customers based on their needs

Pro-actively solve queries and problems from customers, suppliers and other staff

Process sales and product requests with efficiency

Order, unpack and display merchandise according to company guidelines

Undertake forklift, ute and trailer driving and delivery duties.

Skills and experience:

Previous experience in the New Zealand rural sector is essential

A full, current and clean New Zealand driver licence

Experience driving and backing trailers is highly desired

A team player who can roll up their sleeves and contribute to outstanding results

Good physical fitness as regular heavy lifting is required

Previous retail and/or sales experience is an advantage but not essential

Proficiency with Microsoft Office and Outlook is essential.

We are committed to growing our employees and we develop leadership and technical expertise at all levels of our company. We provide extensive in house sales and technical training and offer a number of benefits including retail buying privileges.

Grounded in Experience - from season to season, we've been working alongside farmers for over 170 years. Get a foot in the door and build your career with PGG Wrightson.

For a confidential discussion please contact Deonie Miller, Store Manager on 03 204 2021

We prefer online applications - click 'apply' to apply via our website

To find out more about working at PGG Wrightson or to view other opportunities please visit careers.pggwrightson.co.nz

Apply now!

Applications close on Thursday, 12 November 2026.