Delivery Manager - Telford/Hove

About The Role

FDM is a global business and technology consultancy seeking an experienced Delivery Managers to lead the successful delivery of complex technology and transformation work within a secure client environment. You will play a key role in leading medium to large multidisciplinary teams, ensuring complex work packages and services are delivered predictably, efficiently and to the required quality standards. Working across software, data, integration, transformation and live-service environments, you will provide clear leadership across planning, governance, financial control, resources, risks, dependencies and stakeholder management. This is initially a 6 month contract with the potential to extend and will be a hybrid role based in either Telford or Hove.

All candidates must either hold current SC security clearance or be eligible and willing to undergo SC security clearance.

You will establish effective delivery plans, governance and reporting while maintaining control across scope, schedule, cost, capacity, quality, risks and dependencies. Working closely with client stakeholders, Delivery Managers, Project Managers, Service Delivery Managers, engineering teams and commercial functions, you will identify and remove blockers, manage change and provide clear, evidence-based recommendations to support effective decision-making.

Key Responsibilities

• Owning delivery plans, schedules, milestones, outcomes and delivery controls for assigned work packages and services
• Leading medium to large multidisciplinary teams across complex technology and transformation environments
• Establishing an effective delivery rhythm, governance cadence and accurate reporting across scope, cost, schedule, quality, risk and dependencies
• Coordinating delivery across multiple teams, projects and services and resolving blockers and interdependencies
• Managing project budgets, forecasting costs and monitoring actual expenditure against forecasts
• Anticipating future resource requirements and supporting effective recruitment, onboarding and deployment
• Maintaining RAID, dependency and change-control records with clear ownership, mitigation and escalation routes
• Supporting controlled implementation, transition and handover while protecting live services and customer outcomes
• Providing clear incident, problem and change updates where delivery interacts with live service operations
• Coaching and supporting junior delivery professionals and contributing to capability development, knowledge sharing and team wellbeing
• Promoting Agile, engineering, operational and delivery standards, including automated delivery practices where appropriate
• Using delivery data and corporate tooling to improve transparency, productivity, predictability and decision-making
• Identifying and implementing practical improvements that increase delivery efficiency, quality and client value
• About You
• Proven Delivery Management or Delivery Lead experience across software, data, integration, digital transformation or live-service environments
• Demonstrable experience leading medium to large multidisciplinary delivery teams
• Strong experience coordinating complex projects, services and cross-team dependencies
• Strong planning, scheduling, governance and delivery-control capabilities
• Experience managing project budgets, forecasts, costs and resource plans
• Strong RAID management, risk mitigation and change-control experience
• Ability to establish an effective delivery rhythm, balance competing priorities and remove delivery blockers
• Excellent stakeholder management skills, including experience working with senior client and internal stakeholders
• Strong leadership, coaching, negotiation, problem-solving and decision-making capabilities
• Evidence of improving delivery quality, efficiency, predictability or customer outcomes
• Experience using corporate project delivery, financial, reporting and resource-management tooling
• Ability to operate effectively within complex, controlled and governance-led delivery environments
• Existing SC security clearance, or eligibility and willingness to undergo SC security clearance

Nice to Have

Engagement Management Foundation certification

Agile delivery qualifications or certifications

Project management qualifications such as APM, PRINCE2 or equivalent

ITIL or other relevant service management certification

Experience delivering within secure, regulated or government environments

Experience working across both project delivery and live-service operations

Experience supporting implementation, transition, operational readiness and service handover

Knowledge of modern engineering and automated delivery practices

Experience coaching or developing junior Delivery Managers or Delivery Leads

Experience identifying continuous improvement opportunities and implementing measurable improvements

About Us

FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK ‘Best Employer’.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

Career coaching, mentoring and access to upskilling throughout your entire FDM career

Assignments with global companies and opportunities to work abroad

Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field

Annual leave and work-place pension