Despatch Supervisor - Riccarton

The Role:

As Despatch Supervisor, you'll lead our despatch team to ensure orders are picked, loaded, and delivered safely and on time. You'll coach your team, drive operational performance, and maintain high standards of customer service and safety.

Daily you will be responsible for –

Leading, coaching and developing a team to achieve operational and customer service goals

Overseeing daily despatch operations, ensuring orders are picked, loaded and dispatched accurately and on time

Managing workload priorities, staffing requirements and resource planning

Controlling Inventory and stock management with the use of continuous improvement techniques

Effective fleet and logistics management to meet DIFOT targets cost-effectively

Maintain accurate documentation and system information across ACE, TMS and related platforms

Coach team members through on-the-job training and development

Building strong working relationships with internal stakeholders including Sales, Trade Support, Inventory and Delivery Services teams

Ensuring all health, safety and environmental standards are consistently maintained and championed

This is a permanent full-time role. Offering 40 hours a week, Monday – Friday.

About You:

We are looking for someone with a passion for leading a team, who is highly motivated to make decisions and act to continuously improve performance and safety measures.

Previous leadership experience within despatch, warehousing, logistics, distribution or a similar operational environment

Proven ability to lead and motivate a team in a fast-paced environment

A minimum of 2 years' experience in a supervisory or team leadership role

Strong customer service focus and a commitment to delivering great outcomes

Experience working with inventory, workflow management or order management systems

Have a clean Full driver’s licence as well as a valid F-endorsement and Forklift driving experience

Physically fit with a solid health & safety values

Proactive and able to think on your feet under pressure with a proactive, solutions-focused approach

Strong organisational skills and the ability to perform under pressure

Solid computer literacy and attention to detail

Building industry or building products knowledge would be advantageous but is not essential

Our Benefits:

Competitive hourly rate & Staff-buying privileges

Genuine development opportunities that come with being part of the wider Fletcher Building Group

Employment Education Fund

Health & Wellbeing initiatives including an Employee Assistance Programme

* Joining an inclusive and diverse team and company

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.