Despatch Team Leader

As a Despatch Team Leader at PlaceMakers New Lynn, you'll take ownership and overseeing the day-to-day despatch operations.  You’ll lead, coach, support, and develop a small team to ensure customer orders are picked, loaded, and delivered safely, accurately, and on time. Playing a key part in managing the efficient flow of products and coordinating logistics and delivery schedules, you'll ensure products are ready for transport, and the despatch function operates safely and efficiently every day.

Lead, coach and develop the despatch team through on-the-job training and development

Oversee daily despatch operations, ensuring orders are picked, loaded and dispatched

Manage workload priorities, staffing requirements and planning delivery logistics

Coordinate delivery schedules and fleet utilisation

Verify orders against documentation and resolve any discrepancies

Monitor inventory levels, stock accuracy, cycle counts, and replenishment activities

Manage documentation and maintain accurate system records

Build strong working relationships with customers and internal stakeholders

Maintain a clean, safe, and organised despatch area through general housekeeping

Operate a Forklift

Permanent full-time role based at PlaceMakers New Lynn offering 40 hours per week Monday to Friday with rostered Saturdays.

About You:

To succeed in this role, you'll be a hands-on leader who leads by example and knows how to motivate and develop a team. With proven leadership experience in a despatch, logistics, or a warehousing environment, you'll be comfortable balancing the demands of leading a team with day-to-day demands of a busy despatch operations ensuring everything runs smoothly.

Proven leadership or supervisory experience with the ability to inspire and support a team

Previous experience in a despatch, logistics or warehousing environment

Physically fit and capable of heavy lifting and manual handling

Full NZ Class 1 drivers’ licence is Essential

Forklift experience with F endorsement is a Must

Great attention to detail with excellent written and verbal communication skills

Experience working with inventory, workflow management or order management systems

Confident using technology and navigating multiple systems

Knowledge of building products or the construction industry is advantageous

Our Benefits:

Competitive base remuneration

Genuine development opportunities that come with being part of the wider Fletcher Building Group

Staff buying privileges and company benefits for you and your family

Z Energy fuel discounts and free monthly Pie & coffee

KiwiSaver contributions matched up to 4%

Employee Education Fund

Health & Wellbeing initiatives including an Employee Assistance Programme

Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.