Dispenser

Dispense medicines and appliances following standard

operating procedures. Whenever there is doubt about the appropriateness of the

item, or about the dose or labelling instructions to check with a GP.

Endorse prescriptions in accordance with NHS Prescription

Services requirements.

Keep up-to-date with new drugs / medicines and changes in

legislation.

Complete significant event forms and ensure colleagues

complete significant event forms correctly and in a timely manner.

Liaise with patients, providing advice and guidance as

required to promote compliance.

Promptly forward all invoices and dispensary related

correspondence to the practice manager according to practice protocol.

Take prompt action in response to any drug alert bulletins

that may be received from time to time.

Answer the telephone during designated times and deal with

prescription requests.

Issue prepared prescriptions.

Process prescription requests.

Operate efficient stock control appropriate to the needs of

the dispensary with the objective of ensuring continuity of supply for patients

and minimising wastage.

Ensure that drugs are received and stored in an appropriate

manner in accordance with the manufacturers instructions.

Ensure that refrigerated items are stored at the appropriate

temperature and maintaining the temperature control record/logbook.

Clean work surfaces and shelving on a regular basis and

ensuring that all dispensary equipment is kept clean and kept in good working

order.

Maintain full and accurate records of all dispensing

transactions.

Keep records of prescriptions sent to community pharmacies

where required.

Check for and process email (online) prescription requests.

Collect all due prescription charges and ensure that the

• patient declaration on the reverse of the FP10 is dully filled in and signed by
• the patient or their representative.
• Receive monies on behalf of the Practice and keep a record
• of all the financial transactions.

Provide an efficient and caring home delivery service to

patients where requested.

Maintain full and accurate computerised records for all

dispensing transactions.