Dod Security Cleared Operations Engineer 3138015 I.Html

As the primary technical point of contact for customers on the Game Warden platform, the full-time Enterprise Customer Operations Engineer will resolve incidents, troubleshoot complex technical issues, and ensure the health and performance of customer environments in a remote setting.

##### Key responsibilities

Manage support requests and troubleshoot incidents across complex cloud-native environments

Investigate technical issues related to Kubernetes, cloud infrastructure, and application deployments

Monitor customer environments to proactively identify and mitigate operational risks

##### Required qualifications

3-5+ years of experience in technical support engineering or related fields

Solid experience with cloud-native applications on Kubernetes and major cloud providers

Hands-on troubleshooting experience in customer-facing environments

Familiarity with secure software delivery practices and compliance-driven environments

Ability to obtain and maintain a DoD Top Secret security clearance