Duty Manager

Job Title: Duty Manager

Location: Parapararumu

Position Type: Full-time

About the Role

Are you an energetic leader who thrives in a fast-paced environment? We are looking for an experienced leader to join our team at Kena Kena 4Square. In this role, you will be the driving force on the floor, ensuring smooth shift operations, delivering outstanding customer service, and supporting our team to perform at their best.

Key Responsibilities

Lead daily shift operations, ensuring high standards of service and presentation.

Support and coach team members throughout the shift to foster a positive team environment.

Act as the main point of contact for customer inquiries and resolution of operational issues.

Ensure strict adherence to health, safety, security, and statutory licensing standards.

Morning and evening shifts

Oversee opening/closing procedures.

What We Are Looking For

Experience in a leadership or supervisory role within [Retail / Hospitality / Customer Service].

Valid Manager’s License / General Manager Certificate (or willingness to obtain).

Outstanding communication and interpersonal skills.

Ability to handle busy shifts with composure and efficiency.

* Availability to work a roster that includes weekends and evening shifts.

What We Offer

Clear opportunities for ongoing training and career advancement.

A supportive, team-focused work culture.

Must be a NZ resident

How to Apply

Ready to step into the role? Click Apply Now to submit your CV and a brief cover letter outlining your experience or Email [email protected] Applications close on 18.10.26.