Emergency Department Receptionist
Job Description
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
Patient administration underpins the patient
journey and supports clinical teams in delivering high quality patient care and
can make a real difference to the patient experience. The post holder has a
responsibility for the provision of a professional, comprehensive, and
efficient administrative service, which is effectively delivered to all
patients and members of staff within the Department.
The post holder will be required to participate
in a 7 day rota with variable shift patterns to cover Adult
ED (AED), Urgent Treatment Centre (UTC), Paediatric ED (PED) and South Tyneside
Urgent Care Centre (STUCC) 24 hours per day, 365 days a year.
The flexible approach to provide a
comprehensive administrative support service for alternative admin support
within the Urgent and Emergency Care Directorate.
The post holder will be required to
comply
with and uphold the Trusts vision, values and behaviours and behave in a manner
fitting with the responsible position of the role, maintaining the public confidence.
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