YA

Emergency Operations Centre (EOC) Administration Officer

Yorkshire Ambulance Service NHS Trust

Skilled Worker, A ratingPosted 2 days ago

Job Description

To establish good working relationships at all levels and in all disciplines throughout the Trust as appropriate to carry out role within the department Maintain a professional working relationship with members of the public, colleaguesand other health care professionals To ensure all communication adheres to the YAS values and is in-line with thebehavioural framework Working closely with Operational Managers within EOC to support the application ofYAS policies and procedures To produce timely documentation following meetings to all relevant delegates,requiring prolonged periods of concentration to ensure accuracy of minutes To provide administration support to EOC functions which may require working withboth internal and external stakeholders Ensuring the timely communication of EOC Awareness and EOC alerts conveyinglearning from untoward incidents to EOC staff To work closely as a team to provide a cohesive and centralised administrative functionfor EOC Communicate routine, complex and sensitive information displaying tact, diplomacy,sensitivity and empathy

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