Event Registration Coordinator
Job Description
Union/Affiliation
**C.U.P.E. Local 3338**
Pay range
**$28.82 hourly plus 14% in lieu of benefits**
SFU Department Descr
**Ceremonies and Events**
Position Grade
**7**
# of openings
**1**
Biweekly Hours
**70**
**Who We Are**
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
The Ceremonies and Events Office (C&E) advances Simon Fraser University's strategic vision by producing and managing key university celebrations and milestone events including convocation and the university's high-profile presidential, institutional, advancement, alumni, ceremonial, government and partner events. Delivering approximately 70 events annually, locally, nationally and internationally, the department also ensures that ceremony and event protocols and traditions are maintained at events.
**About the Role**
The Event Registration Coordinator is responsible for creating and maintaining guest lists for numerous high profile university events. They provide accurate and consistent data and reports for these guest lists, as well as interacting with prospective guests and event stakeholders, responding to inquiries by phone and email. Duties include processing event registrations and payments, reconciling accounts following the events, and maintaining event databases for multiple special events simultaneously. The Event Registration Coordinator attends events to provide on-site guest services by managing the registration table, greeting guests and assisting the Event Manager in providing overall event support.
The successful candidate will
- have excellent attention to detail
- be able to multi-task, working on a number of events simultaneously, in different stages and timelines
- have excellent customer service skills and enjoy working with the public
- be a team player, who brings good humour, enthusiasm and a positive nature to the role
- ideally also have previous experience working in events (this is an asset but not a requirement)
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