Executive Assistant
Job Description
About Lendable
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Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start:
- One of the UK’s newest unicorns with a team of just over 700 people
- Among the **fastest-growing tech** companies in the UK
- Profitable since **2017**
- Backed by top investors including **Balderton Capital** and **Goldman Sachs**
- **Loved by customers** with the best reviews in the market (4.9 across 10,000s of reviews on [Trustpilot](https://uk.trustpilot.com/review/lendable.co.uk))
So far, we’ve rebuilt the Big Three consumer finance products from scratch: **loans, credit cards and car finance**. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks **with dated systems and painful processes.**
Join us if you want to
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- **Take ownership** across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
- **Work in small teams of exceptional people,** who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
- **Build the best technology in-house**, using new data sources, machine learning and AI to make machines do the heavy lifting
**The role in a nutshell**
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You will **support our Chief Capital Officer** of one of the world’s leading FinTech companies from our London HQ. This is a **varied and dynamic** role working in a **fast-paced environment** for a company that **maintains a start-up ethos. You will also support our Chief Executive Officer and Chief Operating Officer** with ad-hoc tasks when available.
Based in Shoreditch, you will be joining a **warm, welcoming, and supportive team** who are all incredibly passionate about the brand and the journey they are on.
Our CCO is looking for a **right hand who can provide support across all functions of the business**, managing administration and organisation, and assist with exciting projects. We are looking for someone with a **proactive mindset** who enjoys problem-solving independently and is able to work in a fast-paced environment.
**What you’ll be doing**
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- **Complex diary management**, scheduling meetings, and creating agendas
- Detailed inbox management - act as the **first point of contact** responding to emails on behalf of the CEO, CCO, & COO, **tracking progress** with items and **ensuring all correspondence is managed effectively**
- Travel booking - **manage end-to-end travel logistics**, including flights, visas, and accommodation and creating detailed itineraries
- Provide **thorough preparation for meetings and take accurate minutes** to capture key discussions and action items
- **Proactively** identify potential issues and conflicts and propose solutions
- **Drafting reports and presentations**
- Undertaking various **ad-hoc research projects**
- **Managing expenses** and bank statements
- Involvement in a variety of **ongoing projects**
- Assist with **arranging events, lunches, dinners, conferences and annual trips**
**Your Profile**
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You will be a **proactive self-starter** who is **confident, resilient, impeccably organised** and **highly efficient** in your work. **Solution-focused,** you will overcome all hurdles calmly and professionally to ensure that Lendable and personal life run smoothly at all times. **First-class communication skills** are essential for this role, you will be able to liaise at all levels and **build rapport with the wider C-suite**. **Meticulous attention to detail** is essential for this role.
**Your Experience**
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- A **proactive** and **solution-focused mindset,** anticipating needs and addressing challenges
- 3-5 years **experience** as Executive Assistant
- **Confident**, **resilient** and adept at maintaining **professional boundaries**
- **Highly organised, efficient and driven** to excel in a fast-paced environment
- **Meticulous attention to detail,** ensuring accuracy in all tasks
- **Tech and G-suite savvy,** with a strong aptitude for utilising digital tools
- **Smart** and **analytical**, capable of grasping complex concepts quickly
- **Hardworking, ambitious, and eager** to contribute to the success of a thriving company
- **Excellent communication skills** and the ability to provide context when needed
- Able to **prioritise effectively** and manage conflicting priorities
**A plus:**
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- Experience in **financial services/Fintech** would be highly desirable
- Ability to **adapt** to an ever- changing fast paced Fintech environment
- Embedded AI ways of working, making everyday and strategic tasks more efficient
- **Excellent checkable references**
**Interview Process**
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We’re not a corporate so we try our best to get things moving as quickly as possible. For this role, we’d expect:
- Stage 1 - Video call with our Talent team (30 mins)
- Stage 2 - In person Interview with our CEO, CCO (45 mins)
Life at Lendable
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- **Winning team:** the opportunity to scale up one of the world’s most successful fintech companies
- **Flexible working:** flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
- **Socials & connection:** opportunities and events to come together, socialise, and get to know each other beyond the office walls
- **Health coverage:** support for your physical and mental wellbeing, including private health cover
- **Retirement & savings:** long-term financial wellbeing through retirement savings plans
- **Employee referral programme:** earn a competitive bonus when you refer successful new team members
- **Office meals & snacks:** enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
- **Sustainable commuting:** cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
***Please note:** The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.*
Check out our [blog](https://blog.lendable.co.uk/)!
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