Export Manager

For more than 170 years, Röhlig has mastered the growing complexity of global freight forwarding. By combining the professional competence of a large enterprise with a family-owned company's virtues and values, we have successfully asserted ourselves on the logistics market. Based on our global network, we create tailor-made solutions to improve our clients' logistics processes.

Our Aucklandbranch is looking for a strong Export Manager to join our management team based in Mangere.

Responsibilities

Effective Management and allocation of team resources to ensure work is completed accurately and on time

Performance management – regular feedback and setting goals and objectives

Resolving any issues or conflicts promptly and effectively, working with HR as necessary

Ensuring GBO’s are achieved and improved

Ongoing training of team members to promote continuous improvement and development, ensure skills are up to date, and SOP’s are being followed

Continuous monitoring and review of current procedures with a view to recommending and implementing innovative solutions

Active role in H&S culture and enforcement as required

Auckland RACA maintenance and ensuring all Aviation Security requirements necessary for RACA accreditation are adhered to

Ensuring compliance with all other laws and regulations, MPI and NZ Customs especially whilst reviewing current process to optimize our performance

Management of Auckland Branch hazardous goods handling and requirements, licenses etc.

Developing and growing the Röhlig NZ Exports product

Establishing relationships and maintaining long term sustainable partnerships with specified customers and service providers

Preparation of monthly department reports in accordance to management requirements

Requirements

Thorough understanding and experience within freight forwarding

Experience in managing, training and developing team members

Familiar with airline/shipping line services and routes

Ability to review processes and drive improvements where necessary

In depth understanding of quarantine approved arrangement operations

Knowledge of aviation security and the requirements of an Air Cargo Agent

Good communication and interpersonal skills, with the ability to communicate effectively both verbally and in writing

Ability to build and maintain relationships with clients

Customer service driven attitude with the ability to find efficient solutions for the customer

CargoWise experience preferred

Time management and prioritisation skills

What you can expect

An autonomous and supportive environment with flexible arrangements available for a mix of office and home working. In New Zealand, our team of experts provides its services from 4 locations. Working at Röhlig means to live internationally, every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, paid birthday leave, discretionary bonus scheme, considerable opportunities for personal development and long-term career planning provide the basis for your success.

We look forward to meeting you!