Family & Community Support Practitioner

Your Role as Family & Community Support Practitioner

As a Family & Community Support Practitioner with Hummingbird House, you’ll make a meaningful difference in the lives of children and families facing serious illness, end-of-life care and bereavement. Working within a multidisciplinary team, you will provide compassionate psychosocial and emotional support, deliver family-centred interventions, and help families build resilience and wellbeing through challenging times.

Please note: A Social Work qualification is a mandatory requirement for this role. Applications from candidates without a Social Work qualification cannot be considered (allied health, human services, psychology, counselling or other related qualifications do not meet this requirement).

Key responsibilities include

Conduct psychosocial assessments and develop tailored support plans for children and families.

Provide emotional, psychosocial, grief and bereavement support through individual, family and group interventions.

Support families during periods of crisis, acute distress and significant clinical events.

Facilitate grief and bereavement programs, therapeutic groups and memory-making activities.

Collaborate with multidisciplinary teams to deliver coordinated, family-centred care.

Build strong relationships with healthcare providers, schools and community organisations to support positive outcomes.

Provide information, referrals and practical support to children, young people and their families.

Maintain accurate records and deliver services in line with professional standards, legislation and organisational policies.

This is a part-time position consisting of 30 hours per week.

What We Offer

Salary Packaging: As a not‑for‑profit employer, we offer generous salary packaging benefits that help maximise your take‑home pay. You can package up to $15,900 each year on everyday living expenses and up to $2,650 on meals and entertainment.

Wellbeing Support: Access to discounts on private health insurance and gym memberships, and free, confidential counselling through our employee assistance program.

Team Culture: Be part of a collaborative, multidisciplinary team across a diverse clinical setting that values your skills and wellbeing.

What We’re Looking For

Completed tertiary qualification in Social Work and eligibility for AASW Membership.

Experience supporting children, young people and families through serious illness, palliative care, end-of-life care, grief and bereavement using evidence-based psychosocial interventions.

Strong knowledge of paediatric palliative care, childhood grief, child development and family-centred, trauma-informed practice, with the ability to undertake psychosocial assessments and care planning.

Ability to work collaboratively and within professional and ethical boundaries as part of a multidisciplinary team, including providing consultation, support, guidance and education to colleagues and stakeholders.

A Valuable Addition, Yet Not a Must-Have!

Experience in planning, implementing and evaluating programs for children and young people of varying ages.

Knowledge of child development and articulates the value of play and psychosocial support for children affected by a life limiting condition; their siblings and other children or young people connected to the guest at Hummingbird House.

Postgraduate study, certification or specialist professional development in grief and bereavement, child and family mental health, paediatric palliative care counselling, social work or related disciplines.

Essential Requirements

Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)

Relevant probity checks required by legislation and WMQ Limited policy.

* Current Driver’s Licence and willingness to travel for work

Apply Now!

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About Wesley Mission Queensland (WMQ)

Wesley Mission Queensland is a leading not-for-profit provider of health and community services. With over a century of service, we support people across all life stages with aged care, disability support, mental health services, and community outreach. Our values, Innovation, Hope, Integrity, Compassion, Justice, Empowerment, and Respect, guide everything we do.

WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.