Finance Counselor I 3138035 I.Html

Assisting students in navigating the complexities of financing higher education, the full-time remote Finance Counselor I will provide proactive support in financial aid, billing, and registrar policies while ensuring excellent customer service primarily through phone interactions.

##### Key responsibilities

Manage inbound and outbound phone coverage to assist students with financial strategies

Document student interactions and participate in outbound calling campaigns as assigned

Collaborate with various departments to deliver high-quality service to students

##### Required qualifications

Some college credits completed

Experience in a customer service role with professional communication skills

Successful access to the National Student Loan Data System and a background check

Reliable high-speed internet and a distraction-free home workspace

1+ years of experience in financial aid, billing, or registrar functions preferred