Front of House Training Lead

We are seeking an experienced and passionate Front of House Training Lead to take charge of the operations in our dynamic student-run restaurant. This role presents a distinctive opportunity to lead and develop our training to learners interested in all facets of front-of-house service, ensuring that they deliver exceptional guest experiences in line with industry standards.

Role: Front of House Training Lead

Location: Reading College

Contract: Permanent, part-time during term-time (18.5 hours per week / 0.42 FTE)

Salary:£37,463-£42,152

As the Front of House Training Lead, you will be responsible for managing all hospitality operations, which include restaurant management, planning and delivering training for our front of house learners, and overall guest services. A key aspect of this role involves ensuring compliance with critical operational standards such as allergy awareness, food safety regulations, time management, and Control of Substances Hazardous to Health (COSHH) compliance. You will have the opportunity to design and implement an engaging, industry-aligned training programme that will hone the skills of our student team, preparing them for successful careers in the hospitality industry.

This is a permanent, part-time role working 18.5 hours per week on Tuesdays, Wednesdays and Thursdays during term-time (0.42 FTE) based at our Reading College.

What we're looking for:

This is an exceptional opportunity for an experienced hospitality professional who is passionate about education and training. By becoming part of our team, you will play a pivotal role in shaping the future of the hospitality industry, mentoring and guiding the next generation of leaders. You will have the chance to impart real-world knowledge and skills, helping trainees develop their potential while directly contributing to the ongoing success of our restaurant.

To thrive in this position, you must bring demonstrated experience as a Front of House Training Lead in a restaurant or café environment. A solid understanding of food safety regulations, as well as expertise in allergy awareness, is essential to ensure compliance and maintain high standards of service.In this role, you will be responsible for fostering a warm, safe, and inclusive atmosphere for both staff and students. Upholding our organisation’s core values, you will actively promote equality, diversity, and inclusion within the classroom and training kitchens, ensuring all learners feel valued and supported as they embark on their hospitality careers.

A Level 3 or above qualification in hospitality or a related field.

Experience in developing and delivering training programmes

Excellent time management and organisational skills

Proven experience in a front of house role

Barista certification or extensive experience in coffee preparation would be highly desirable

What we offer:

We want you to feel supported, valued and able to develop throughout your career with us. As part of the Activate Learning team, you’ll have access to:

30 days given out of term time plus B/H

Local Government pension scheme

Healthcare Cash Plan

Free eye tests \

Season ticket loan / bus pass \

Dedicated Wellbeing Toolkit; Your wellbeing. Your way. Support when you need it.

Blue Light Card; access to a range of discounts and offers

Access to LinkedIn Learning; develop new skills and explore learning at your own pace

Learning and development opportunities; access to a range of professional development, training, and career development opportunities to help you grow and progress

For more information about our benefits and wellbeing support, visit our Work with us - Wellbeing page.

* Subject to earnings eligibility

About Activate Learning

Activate Learning is a forward-thinking education group committed to transforming lives through learning.

We provide a wide range of education and training, including Further Education, Higher Education, adult education and apprenticeships, supporting learners at different stages of their education and careers.

At the heart of everything we do is our award-winning Learning Philosophy, which shapes how we teach, support our learners and work together as colleagues. Our approach is built around three simple principles: Feel Safe, Find Purpose and Make Progress.

We recognise that everyone has a different starting point, experience and ambition. We work with our learners as individuals, helping them build the knowledge, skills and confidence they need to progress.

As a colleague, you'll be part of a supportive and inclusive organisation where learning, development and making a positive difference are central to what we do.

Together, we will bring out the best version of yourself.

Important information

We encourage applicants to apply as soon as possible. Once a vacancy is closed, the application form will no longer be available.

Applications are reviewed and shortlisted on a rolling basis. We reserve the right to interview, appoint and close the advert before the advertised closing date.

Activate Learning is committed to safeguarding and expects all staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.

We welcome applications from all candidates who meet or exceed the minimum criteria, regardless of age, disability, gender, sexual orientation, race, religion or ethnicity. We are committed to making our recruitment process inclusive and accessible.

If you require reasonable adjustments at any stage of the application or interview process, please contact the Talent Team*.*

Some positions may require a legally mandated health surveillance check due to exposure to hazardous conditions.

Activate Learning does not accept unsolicited CVs from recruitment agencies. Agencies working with our Talent Team must be part of our Preferred Supplier List (PSL).