Healthcare Assistant

Deliver therapeutic activities as agreed and support the development of daily living skills, including recreational, social, and educational pursuits.

Proactively identify early signs of emotional distress or escalation, using verbal de-escalation skills to manage challenging behaviours safely.

Actively participate in physical restraint and conflict resolution management as a mandatory core duty , strictly utilizing Trust-approved Prevention and Management of Violence and Aggression (PMVA) protocols to ensure the safety of service users, self, and colleagues.

Escort service users both within the facility and in the community, strictly adhering to relational security guidelines, current risk assessments, and Trust protocols.

Work flexibly across a 24/7 rotational shift pattern, ensuring seamless transitions and continuity of care between day and night shifts .

Support the delivery of safe, effective, and compassionate care under the direction of Registered Nurses and the shift coordinator (nurse in charge).

Assist with the safe admission, transfer, and discharge of service users, ensuring documentation is accurate, complete, and securely stored.

Immediately report safety incidents, risks, or near-misses using the Trusts digital reporting platform ( InPhase ).

This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.